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Didn’t blend with my rootsMy color on the ends is still way too dark. There’s a difference between the new growth and the ends 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Never received all those items, returned 2 pkgsCredit due on returned two hair dye boxes returned to this vendor. It seems they sent a second before I used the first..Have chosen to keep my white hair ..2 pkgs returned and as a senior 89 yrs I expect fair treatment and total credit for two ...if they are honest... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaxine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Did not cover greyWas ok - It was my first try - and I followed all the directions - the color turned orange on the grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAllyson - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best Ever!This kit is the real deal. Everything you need for the best at home color experience. Left my hair feeling healthier than before coloring. Even better than my last in salon experience. Order your kit today! You'll be delighted with the results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorI was impressed with the packaging and it’s contents. It colored my hair very well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!!!!My stylist has created the perfect hair color for me! It is absolutely gorgeous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It's amazing!Easy to apply. Hair remains soft. And the very best part.....no bleed out. Shampoo suds stayed white and my white pillow cases had no signs of a fresh coloring after only 8 hours! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I love that it really matches the look that I want. My hair is really soft. I like how easy it is to do this!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love It!At first coloring my hair was a struggle but once I got the hang of it, it is no problem. Love the color... love I don’t have to spends hours to going to get my hair done! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best in home hair coloring system!I love my custom color it really blends well with my regular hair color when I have color my gray roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |