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Color Set
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66,772 Verificado Comentarios de clientes |
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Perfect adjustmentMy color is now a sandy red, less bright than it was recently. I really like the shift, and since I usually color only the new growth and blend it through the first half of my hair, the ends are lightening gradually to make to color very natural. Great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Red/Pink HairApparently my last few orders were sent out wrong because I now have reddish pink hair and it's supposed to be a rich mahogany with a slightly Auburn tint!!! I've contacted Karen at esalon... she is very helpful and immediately saw the problem and is in the process of getting it corrected for me...I can't say enough positive things about how Karen has handled this whole situation!!! She is a shining example of who you want representing your company!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLesia - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Need moreI have repeatedly said that my hair is shoulder length now and I need a slightly bigger amount. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covers grey greatI really like the color and how it covers my grey. I don't like the texture/feel of the product. It takes forever to rinse out. But it works very well, so that's worth the extra time of washing and rinsing after the first use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is Great! Everyone always compliments me.I love the ease of having it shipped to me and the colors are fantastic. I wish that the product did not have ammonia in it. I color my hair often because of my greys and ammonia drys the hair out eventually. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best at home salon carePros- at home, way cheaper than a salon but salon quality. Last longer and looks more natural than retail box products. Doesn't seem to damage my hair as much either. Cons-it is very waxy. Hard to get out of your hair even after the 5 mins of using wet gloves to work it into your hair at the end. I find I have to wash it really good a few times. Not sure what is it, that does that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good quality albeit a bit priceyGood quality coverage and colour but a bit expensive compared to others 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair color is ok.However, this color continues to not color my gray hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndria - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Darker than ususalThe hair color seemed a little darker than it has in the past 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPat - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Didn’t blend with my rootsMy color on the ends is still way too dark. There’s a difference between the new growth and the ends 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |