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Color Set
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66,772 Verificado Comentarios de clientes |
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Excellent coverageI'm really happy with this product, particularly the coverage at the roots. No more really light roots versus dark ends!! My only complaint is the fumes when putting on the watered down colour in the final step, it was over powering in the shower. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good valueEasy directions, good results what could be better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New Look is eh?So I haven’t actually colored my hair yet (I schedule my colors to come about a week before) I’m thinking and hoping the product will be just as good as before the packaging changed. But I have to admit the new look just seems, glum. I’m not sure but the colors just seem gloomy if that makes sense. Not really liking the change yet. If it grows on me I will continue my subscription but I’m a very visual person so we shall see? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection! |
Not pleased; first time thoughMy color wasn’t right this time. I think you went back to original color..... too dark and just not good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
First order wasn’t so great..My experience wasn’t the greatest, but I’m very glad plans can be tweaked for all kinds of reasons and orders are very custom. After my first application, the color took incredibly long to rinse out and stop bleeding. For two days, it looked great and beautiful and healthy. Afterward, for an unknown reason, my hair felt so dry and brittle even while using color safe shampoo and conditioner. I then had to do three (!!) deep conditioning treatments to get my hair back to feeling as smooth as before. I came on here today to end my plan as it just wasn’t up to my expectations, but they offered to give me a new kit to make up for the last one. Hopefully they see what I was dissatisfied about and try to fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
did not likesorry i did not like it at all from the smell of ammonia very difficult to stop the plan i want my details removed but have not vbeen able to get them off here 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDona - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Best color everPerfect hair color even my hubby says so he loves my color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Soft & ShinyAbsolutely love these products. The dye I used was a tough one to match my natural colour, but they did it perfectly. Plus the conditioner and serum gave my hair softness and shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productI really like my hair coloring and the working of your colorist to give me just what I’m after. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color alwaysI have colored my hair for 50 years and lived through the changes in the industry from professionally colored through the various versions of self color. I have used this company for several years now and have never been happier. The color adjustments are well done and my hair has never been been better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |