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Color Set
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66,772 Verificado Comentarios de clientes |
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ColorI never had a hair color oxidize so quickly as this dye did. The brand I buy at the drugstore lasts at least 5 weeks. Yours started oxidizeing within the second week. Very unhappy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJill - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
I won't be using this color againWhile I am please with my hair color, I was completely freaked out about the texture of my hair after I shampooed and dried. My hair felt like with was still wet and had a waxy, gummy feel. I looked on the website and could not find FAQs on the website and only found the solution once I googled e-salon gummy hair. It was there that I discovered an answered question on another website that suggested trying a clarifying shampoo. The shampoo worked but cost me an additional $8. This was an interesting experiment but I think I'm headed back to the salon for my next color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Color reviewThe color came out a bit red instead of the "purplish" tint I was hoping for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Love This CompanyStill five stars even though my last color adjustment was not quite what I wanted. They take care and personalization of every order and allow changes and feedback along with shipment delays and cancellations. They are an example of how all companies should be. Exemplary! And the color is so much better than a box color. I won't color my hair as much until more Grey's start coming in, but when I do this is the company I'm using. You can set the duration and not be taken advantage of. I appreciate eSalons ethics. Thank you eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorColor was perfect for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Professional colorist even said my color was greatGreat hair color! Lasts longer then anything I’ve tried before. My hair dresser even commented that my color was great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent hair colorLove my hair color it’s a perfect match to what I want and such a easy application. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveLove my hair color!! Perfect!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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really lovelyCovered grey very well indeed and produced an overall lovely colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It is a great color match.The personal stylist did a great job with my color. She listened to the changes I wanted and met them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |