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Color Set
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66,793 Verificado Comentarios de clientes |
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I loved the color!The color was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My new colourI love my new colour your the best 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiana - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
It's an updated meMy hairdresser has been doing highlights that are more tone on tone without bleach. My hair is in very good shape. But, the grays are moving in and the highlights just didn't suit my skin tone. I was also paying $150 for color that just wasn't working for me. I've used the custom color once and love how fresh and shinny my hair is now. Gray is gone! I just look brighter and younger! I'm happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color matchWhile I really liked the kit, the color was nothing like I was expecting. I choose violet, and my hair is brown with a hint of red. Update: They are sending a kit to adjust my color, fantastic customer service! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fading quicklyColor is starting to fade after just six shampoos. Blue highlights were not noticeable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
DissatisfiedAsked for color to get rid of purple tint...It did NOT,...followed directions to a tee, and in three weeks it needed to be colored again...asked for highlighting, did not have anything... CANCELLING MY ACCOUNT. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNancy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colorcolor has really died my hair and its a few shades to dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYnonne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
RootsI reciently used dark blonde copper dye in my hair. My roots till about 3” seem to be darker then the rest of my dyed hair. Is this normal? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Great product and customer service!!I always get compliments on my color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Stunning colorLove this so easy to use saves me a ton of money and gives me a great custom red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |