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Color Set
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66,793 Verificado Comentarios de clientes |
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Didn’t do anything...Tried to dye my hair from light brown to blonde, followed all of the instructions and yet my hair looks almost exactly the same, only a few shades lighter. Nothing like the colour I chose... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmily - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Dries out your hairAfter 6 months of using, my hair has become very dry and brittle and at times impossible to rinse out. Sometimes it has a waxy, clumpy build-up which takes 4 washes and scrubbing with my fingers to remove. Will be going back to the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosColette - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
gray hair 2 weeks laterThis color only lasts 2 weeks and last one before that was too dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
doesn't cover grayThis didn't work for me. I want to quit 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelinda - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I love my color!The custom color kit arrived quickly. I loved how everything was included. Everything was very professionally done with the kit being customized especially for me. The gloves were very nice (I hated to throw them away) and you received 2 pairs - not like the store-bought cheap ill-fitting gloves! It has been a few weeks and so far my color is holding - no fading. I am looking forward to my next color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLoved it and it was perfect!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match.I love the color a perfect match with the picture I sent. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I Love My ColorThe color is just what I was looking for. Been using it for quite some time and have no complaints. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Newest colorThank you for listening to what I wanted . My color turned out much better. Before my roots were way too dark and now it’s much better and looks natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Colour, Shine and softnessMy hair has not shined like this in a long time. Its soft and feels fuller too. It was very creamy and felt oily but without the greasiness. You could feel the moisture in the hair colour as you put it on. The colour is beautiful but didn't stay as dark as initially did. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |