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Color Set
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66,793 Verificado Comentarios de clientes |
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Roots at home? Scary I know!I go to 'Jose Evers once every 6 months to Shannon! It cost too much to do my roots there every 6 weeks and I'm too busy. The color here is thee exact SAME saving me a lot of $! I couldn't believe how great it covered the grey!! And it gave me the blonde I had as a child!! 'Jose told me "the best color for you in blonde!! Ur a blonde!" He's right too cause I have natural streaks of it all thru my coloring!! This company knows what their doing!! Don't be scared like I was = I waited a year to try on my own ❤️️ My color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So convenient!My stylist doesn't work as many days as I do, sooo now I color my own hair at my convenience. Excellent quality hair color, always consistent, so affordable, only obvious downside is how messy I can be, but getting better each time I do it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Looks Great!My first color I ordered was very dark so asked my color specialist to go lighter. It came out pretty much perfect. I just need to work on getting all of the grays on the hairline along my face/ear area otherwise very happy with product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productsI have been an esalon customer for several years and I love the products and the service and have recommended it to many friends. I have been very happy with the results and get frequent compliments. Before I get on to the next part of my review I want to stress that I am very happy with esalon and have no intention of leaving. However, I am disappointed with the redesigned packaging and branding. I am a seasoned art director/graphic designer and in my professional opinion the new design is not an improvement - not aesthetically or functionally. The original branding concept “Love” was much better and more contemporary. The new packaging of the shampoo and conditioner, look too similar and are hard to open. The tear off tab does not leave a large enough opening. I also preferred the old bottle for the color, I found it easier to pour into the activator. I also think it is unnecessary to have a separate box for the gloves. Fortunately the packaging and the design have nothing to do with the quality of the product and the results . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New packagingThe new packaging of the shampoo and conditioner is worse than the old packaging. It does not tear open at all with wet hands. I had to exit the shower to find scissors and get my floor wet in order to open both packages. The old ones were hard enough to get open but these are mucc worse. The products are fine but the packaging did not need to be changed to something worse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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not for meafter using this product twice I do not see that is adequately covers my gray hair color. a bit disappointing but no sense is putting more $ into a product that doesn't work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Terrible for my hairI tried this product because of the convenience. However, it dried out my hair horribly. And now I cant find any contact info on how to cancel it. To their credit - the color was nice and it covered well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Waxy mess!This was my second time using this product. The first time I had no issues but the color did not color my gray areas enough so I decided on giving it a second shot when my next shipment came in. Following directions step by step, I noticed that when I went to rinse my hair, it felt like a clump of wax! I had to wash my hair 4 times to finally get my hair back to normal. It wasn't until the 4th time washing that I finally got a good suds buildup. I am so disappointed and happy I cancelled my subscription! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Great product but...Great product but they can’t get the color right. I wanted golden blonde and all three shipments have been red;( Gold is yellow not red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrina - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than expected. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Product is very dryingDifficult to cancel, they won’t let me!!!?!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarole - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |