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Color Set
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66,793 Verificado Comentarios de clientes |
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It was pretty goodIt is a little too light. Just a little. Otherwise it was easy to apply. Doesn't seem to be holding up as well as my salon colors do as the gray is showing through after just three weeks vs the five I generally get (due to hair growth). I will try the second batch I just received and apply heavier in the problem spots in the event it was my application not the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Bottle leakThis is the first time that there was a leak on the develop bottle and not working properly when I tried to use it and lost some cream/liquid already so didn’t have enough for my hair. I will continue to get another shipment, but if the bottle leaks again then I will stop my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDevi - We’re so sorry to hear that your order arrived damaged. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution! Keep an eye on your inbox for more details. |
Not amused.The hair color itself was mulifaceted and had a lot of depth and dimension. I didn't need the subscription to send me color so I cancelled it. I forgot to remove the card completely and sure enough they still charged my card $25.95. When I emailed them they promptly notified me that my money would be refunded. However, that was not the case. It has been nearly a week and the charge is still there...?!? Not to mention no actual human will answer when you call customer service. I feel like this might be a scam. Ladies take yourself to a real salon. You deserve it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyI’m not happy with what I received. I was expecting light brown, that is what the color said. Instead my hair remained the same dark brown only with reddish sheen. Not what I wanted at all. From this day on I’m canceling all future orders. No one even noticed any change. Thank you But I don’t want any more of this product. [email protected] B Lopez 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTurbo - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love this colorI am a loyal customer of ESalon love your product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE IT!Very easy to use!! Salon quality results at home!! Very affordable!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing product!!I'm going grey really fast (I blame my genes also) and I was spending a fortune in salon visits every three weeks. eSalon product is amazing and comes in a beautiful personalised package with customised details only for you! It's easy and simple to use. At first the colour wasn't covering my grey hair well, however, I communicated this to my eSalon colour specialist and he made the right adjustment! I have lots of good compliments about my hair colour and condition! Thank you eSalon! I am a very happy customer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductEasily covered all my gray..received many compliments on the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectCustom color you made for me is beautiful !!! Thank you ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice ColorThe recent change in my hair color really looks good on me and I have received a few compliments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |