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Damaged boxUnfortunately, i was supposed to receive a touch up box last month; however, it never came. I just received my second box, and it came damaged with the hair colour leaking and getting all over the other products. First time this has happened, but still disappointed.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghan - We never like to hear that our customers are unhappy with their service, which is why we have a Color Happiness Guarantee! We have reached out to you via email to find a remedy for this issue. Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Hair color Too redThe hair color I got was way too red. I picked a copper brown. Not happy with it. The red is not even a pretty color red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
After tweaking it, I'm LOVING my colorI LOVE that I can order product that is better than I can get in the salon!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Way to Color Your HairI have used this custom color set for three (3) years now and I absolutely love it. I am thrilled with the fact that you can make adjustments whenever you want and still receive a great product. The service has been wonderful. I also like the fact that I change my delivery schedule whenever I want, I can delay it or speed it up. Can't beat the service and the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!The color is very vibrant and shiny! I love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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💗💗💗You guys got this color exactly right for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love love!I love eSalon! I love having so many options and flexibility to tailor my colour to be exactly what I want!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great grey coverage ....My salon stylist even complemented my color..... Relatively easy to remove from skin and very nice personalized user friendly kit in box...! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color ChangeGreat work completed by the color team taking my color concerns, adjusting color blend, and providing me with a lovely product. I’m very happy with the new color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coverage, easy instructions!I found this colour system easy to use and the coverage is excellent, not a grey hair in sight! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |