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Custom Color Set
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66,844 Verified Client Reviews |
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Hair colorGenerally my hair color turns out pretty well but this time my roots turned almost black and ashy toned which makes the rest of my hair look horrible. Hoping it fades.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
cancel orderplease cancel all orders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy- We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Waxy textureAlthough, I liked the color, after8 weeks it has a good coverage, but too much red highlights for being dark brown. The reason I am debating on using this again, is because of the waxy sticky texture upon rinsing and rinsing . Also many of reviews that I have read, talk about hair loss. I think I will pass on any further orders. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGeri- We’re sorry that you were unsatisfied with the color and that it left your hair feeling waxy and sticky. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
HATEDVery disappointed when it came to this product. I had very high hopes because I watched my favorite youtuber using this product and her hair came out gorgeous. But after applying this color it did not look good... I wanted to love it so bad because it is very convenient... but to my luck i did not. I also bought the hair mask and it made my hair feel greasy after I rinsed it.. very sad. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMabel- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected we see that we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
CANCELYou should verify that your clients need the product before it is shipped!!!!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet- We apologize for any confusion regarding our service. We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
LOVE ❤️I love my hair color. It's exactly the color I wanted. It stays the same color until I dye it again. I have grey and it covers very well. 0 of 0 people found this review helpful. Did you? |
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Love itThe color is perfect. This is only the 2nd time I have used it and it does NOT fade or damage my hair. My hair is soft, shiny and the color is exactly what I asked for!! 0 of 0 people found this review helpful. Did you? |
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Loved it!!Easy to use- covered my gray perfectly! 0 of 0 people found this review helpful. Did you? |
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Great gray coveringCovers gray great 0 of 0 people found this review helpful. Did you? |
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This beats salon prices!!I have used eSalon for 3 years and love it! They are great at matching colors and tweaking them to get exactly what I want. Very easy to use. So much more affordable than salons! I have saved a lot of money and get compliments on my hair color. 0 of 0 people found this review helpful. Did you? |