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Too orangeHello, I claerly specified in my original order that I needed to stay away from orangish shines I too frequently get from hair colors. And the shade you prepared was no exception, it was faaaar too orange for my complexion. Nevertheless, the whites were well covered and the color actually ages very nicely. please, make the new batch bluer or anything needed to avoid any orange shades!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLore - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more orange than expected. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
way too dark, blackI am frustrasted. My hair is dark brown, not black. Well, now is it black. I sent pictures along with selecting my natural color through the quiz. Dark brunette shades are not black. Please don't paint brunettes with a broad stroke of black dyes. Furthermore, this color has zero dimension. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsay - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with us to resolve your concern. Please let us know if there is anything else we can do to help! |
The Worst At Home ColorThis was my second time "trying" your at-home coloring, and it turned out absolutely horrible!!! The color came out way too dark, and left this horrendous sticky/waxy residue on my hair that took forever to come off. This is not what I paid 18 dollars for! I am demanding my money back!!! And I will be once-and-for-all cancelling my membership! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of us to resolve your concern. Please let us know if there is anything else we can do to help! |
Sticky hairI really liked this color it was easy to apply but when it came to finding out the color it made my hair look and feel sticky and waxy. I've never used a hair color that made my hair feel this way. It took multiple washings to get the coating off my hair. I will not be getting another color from esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom Hair ColorI love how my hair feels and looks after using your color formulation. I receive many compliments on how my hair looks. I have been using your color for 6 years now and I still love it very much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love this hair color!!!E Salon is fantastic!!!! I have very long curly hair that can be a pain for coloring, whether it be at home or in a salon. The staff is amazing and color specialists have gotten the colors and color changes I have wanted spot on!!!! They are also very efficient and give me great advice. I love that all of it is done online. OH and I ALWAYS have enough color for ALL of my hair!!!! Its FANTASTIC!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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2d time's a charmMy first color was a little light and didn't give me the stubborn gray coverage I needed. After giving feedback on the color, it was adjusted and the second color was spot on, gray coverage was excellent! Couldn't be happier! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!!!I have always used a salon for my hair coloring because I had a real bad experience one time with doing it at home but I tried this I did a test sample and I am totally amazed with how well it does. saved me $$$$ loved it. Will continue to use it. The color was a perfect match. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color setLove my color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Superb Home ColoringI loved the kit and the ease of instructions. And the color was terrific! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |