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Feels amazing!I expected great color and I got it but I wasn’t expecting my hair to feel so silky and light. eSalon is great! They have made changes to the color and they allow you to adjust shipping as needed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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So Happy!!!I want to say thank you for walking me through the color change. I was nervous about doing it but am so happy I did. Thank you. I have been using esalon for 6 months now and am very happy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love, love love itI absolutely love my new hair color, you guys nailed it. Thanks so very much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A lot of compliments!I have been coloring my hair at home for years with a drug store boxed color. And, although it looked great, I decided it was time to use a better quality since my hair seemed to be getting more and more damaged. I have used eSalon for a few months now and love it. The color is pretty much the same as I was using before, so not much of a color change; but this past time I received a bunch of compliments, which surprised me because the actual color is not different, it must just look better overall. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Honestly works!!!!I have a lot of gray around my face which tends to show up before the rest of my roots this color absolutely keeps that coverage for longer than I expected excellent coverage 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectThey changed what I ordered because they actually looked at a very unprofessional picture. Perfect color. I will use forever 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color reviewThe color is mixed just for me... I can say it perfect color and does feel different than store bought color.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TerribleSucks too dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
I hate itI’ve used the product 2 times. It leaves a heavy residue on my hair that takes 2 days to shampoo off. There is nothing extra great about the color either. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Stinks to High HeavenThe smell of ammonia in this is insane. My first order came with 2 of everything and it wasn't enough to cover even half of my hair. When I first completed my profile I said I have very thick and very long hair. I definitely would not recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |