66,844 Verificado Comentarios de clientes |
|
Ordenar por: |
Not goodMy roots are much much lighter than the rest of my hair which looks like the color it was before. Not happy at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosWendy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color came out OK. The highlight kit was really a waste of timeThe color came out OK. It seems to fade rather quickly. The highlighter kit was a waste of time as the highlights barely changed the color of my hair. I can't really even tell much of a difference. Too much money for the kit. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosLisa - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Very happyLove the way this looks. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I'm using the color kit this week! I hope to have it completed before my intervwInterviewing for new jobs this week! Hope they go well with my new color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Totally WrongI asked for a lighter brown and I got a much darker. It is black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Not receivedNot received last order email says estimated 30th may but no order has come yet xx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Seems like the formulation has changed.I'm not sure if the formulation has changed but when I first tried this in 2015 it was fine. This time, the color was too dark at the roots and the ends refresh didn't cover the grey. I ordered chocolate brown and it came out deep mahogany which is way too much red for me. My previous base color was much lighter. Worst of all, when I removed the color and washed my hair it came out really gummy. I tried to dry it but it just got gummier. I finally had to rewash it and then again with a vinegar rinse before it finally came clean. I really like the concept of professional style color at home and the price is good so I'm a bit disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love my colorI love my hair color it’s awesome. My only issue is the color stays on my head for or in my hair for a week or longer after processing. That’s with doing it myself the first time and a stylist did it the second time with the same results. So it wasn’t just a rinsing issue. Other than that I couldn’t be happier. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
OrangeThis color still has too much red or brassy tones. My hair turns out more reddish than I like. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAmy - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
It’s certainly the best product on the market.The result is excellent all over perfect colour - I never seemed to be able to colour my temples or front hairline no matter how hard I tried it always came out grey - this is all over perfect colour - and it comes out nice and shiny as well. My hair seems ‘heavy’ when done but second wash perfect - maybe Its my fault - i don’t rinse enough 0 de 0 personas encontraron este comentario útil. ¿Y tú? |