|
Color Set
|
66,772 Verificado Comentarios de clientes |
|
Ordenar por: |
|
good productI just spoke to customer service representative Hanna telling her that my color choice is now a bit dark for me as I am approaching 70 years old. I would like to go a few shades lighter. I am going to cut my hair shorter until it is my natural color, send a picture, and come up with a shade that is more natural looking. Thanks so much Hanna for your help. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Brilliant ColourMy colur is lasting brilliantly and the pamphlet inside is super easy to understand and follow. But on my first application attempt man did I make a mess hoping my second attempt wont involve me having to scrub the bathroom floor. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Loved the color, liked the staying powerI really loved this color, but so far none of my eSalon colors have stayed shiny and vibrant for long. I have dyed my hair for years, and use good quality color safe shampoo and conditioner. I wish the color stayed more prismatic for longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
JuneIt needs more shampoo and conditioner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Took me 3 days to get it washed out of my hairIn filling out the questionnaire an saying that I have long thick curly hair I was excited because i thought that i would be sent enough product to color all of my hair and and whatever else would be enough. The shampoo and conditioner packets were maybe 1/2 a tbsp and did not even begin to cover my hair. This product is so waxy, day one my hair looked like i hadn't washed in in a month! It was heavy and greasy, day 2 my roots,were still clumpy and greasy and my ends looked like crap. Finally after 3 days I think it is all rinsed out, I'm not happy at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKerri -We’re sorry that your hair felt stiff after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
ColorThe color does not stay on roots very long it seems like I get two weeks and then the gray starts coming out on the roots.its very upsetting. This is my last order . Please send now and I don’t want anymore. I want to cancel my contract. This is the last order. Send now please and I don’t want anymore orders. Thanku 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDeanna - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
staying powerlove my color... med brown with Mahogany tint. This product definitely lasts longer then color bought off the shelf. And might even be longer than salon ... however, it's easy, comes out looking like professional salon did it but cost 1/4 the cost. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
great colorThis was the best color I have ever done. I usually try and buy from the regular store but my color always turns out too dark or too red...this was really really close to exactly what I wanted. All I did for next time was email them and say "a tish more brown next time". doesnt get easier than that 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
JUST FOR MEI AM BEYOND THRILLED WITH MY NEW COLOR! THE CUSTOM COLOR SET COULDN'T HAVE BEEN EASIER TO USE. THE VIDEOS AND TIPS ARE SO HELPFUL. MOST IMPORTANTLY THE COLOR YOU MIXED FOR ME IS BEAUTIFUL! I AM FOREVER GRATEFUL THAT I FOUND YOU! THANK YOU SO MUCH!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
eSalon Hair ColourI received my Custom Hair Colour very quickly. I applied the colour as per instructions and although the colour took very well it is a little too dark. The tone is much better than any other hair colour I have used and my hair is soft and very shiny. I am impressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |