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No brassy color!My hair has a tendency to get really brassy, but I haven't had that problem at all with my e-salon color...going a shade darker now...because I trust my colorist😊! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GoodColour was improved but still was not my intended colour . However, the colour received was still nice and looked natural . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nothing new. Lots of hair loss??Color a bit dark, but ok. I get that when coloring u lose a bit of hair. It's neen 4-5 weeks and clumps still coming out in shower?? 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Disappointed in product name and packaging changesI'm disappointed in product name changes and packaging. I need to order more Love Unconditionally, but don't know which product to purchase. Please go back to previous product names and packaging. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. Keep an eye on your inbox for more details. We hope to continue helping you find hair perfection! |
Brown with orange disasterI sent in a picture for proper color matching. I wrote notes detailing the light blonde I wanted. I referred to a specific esalon employee by name to further indicate the light color blonde I wanted. I was already light blonde except for the roots. I have been using color in my hair for 30 years. I followed the instructions exactly and the color I ended up with is a mouse brown with orange highlights. I'm HORRIFIED! It will cost me between $180 and $250 to get it color corrected and highlighted. Can't believe I fell for the marketing and ruined my hair. NOT WORTH THE RISK!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntonia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Medium Brown (Intense Red) - Absolutely love it!I love the super shine and intense bright finish of my new colour. The compliments I receive on a daily base, even weeks after my first touch up are lovely. I have never had such a good quality home box dye, I love the bespoke boxed package with clear instructions and kit to use. I am very happy with it, and fabulous customer service! Five ***** esalon, is my new go to for all hair colour! Thank You :-) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great Product!I've always had my hair colored at a salon, I've never done it myself. I was so scared to try but eSalon made it so easy with great instructions and videos to watch. I first did a strand test and then did the all over permanent color. It turned out perfectly! I'm so excited to receive my color in the mail just when I need and want it. I bought the accessories kit and cape and loved those as well, they were very helpful as I had nothing to start with at home. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful, perfect color. THANK YOU!!!I was a bit worried, at first, considering the last time was not really good. It was too dark. This time, my directions were different. It turned out perfect. I thought at first that I had lost my directions that we're like the other ones but I followed it and Walla, it was perfect. Thank you esalon!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BlondesMy husband said my hair is the prettiest blonde he ever seen . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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great coverage!I love the gray coverage I get with my color! Initial color was a little dark, so Alix, who is awesome, adjusted it just a little lighter. Now my color is fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |