66,736 Verificado Comentarios de clientes |
|
Ordenar por: |
always great colourArrives quickly, colour is great, exactly matching my own. Love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Impressive!Lovely packaging and quality contents. Love the personalised instructions as well. The best thing was the outcome! This is the best and most natural looking colour I have ever used and my hair felt lovely afterwards. Great coverage too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Amazing colourEasy to apply with simple instructions thus hair colour is the best I've used. The colour was very natural, covered all my gray and lasted 8 weeks plus. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love love loveI'm so happy with my hair color! Thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love/hate relationship.THE LOVE: The kit was like a personalized gift package. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosAngela - We're thrilled to hear that you're enjoying the customization and packaging. We look forward to our next opportunity to delight you! |
I wanted more golden to go lighter like a bronze instead I got a very dark brownThe color was soft with a nice sheen just wrong , not what I asked for. I also received a new kit already and I stated I only color every quarter at most...3 times per year at best. Please cancel any more kits...I will use this next kit in late Oct early Nov and than re order for 2019 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosPatricia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I asked forI was lead to believe this was a service that understood the subtleties of your hair colouring requirements I have just used my first delivery of hair colour and am very disappointed I asked for a mid brown non red colour . I sent photos and a detailed description of what I wanted which was an in between 4and 5with no red and now have a very dark reddish brown !!! How come ?.... I thought this was a bespoke hair colouring service I could have got this colour from any old packet from the supermarket I feel ripped off 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosJanet -Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
I'm doneSo this is the 4th time I have had a different color with only one time changing in the second order after talking to consultant why is it different everytime. And not once the color I want. I can mess up my own hair for $9 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosChrissie - Thank you for your feedback. We apologize for the disappointing experience you had with the amount of color changes. We're always looking to improve our service and products, and truly value everything our clients say. Please look out for an email from us with more details regarding the resolution. We hope to continue helping you find hair perfection! |
Wow!Love love love the results! Better than salon results! My hair is super long and gray roots we’re getting out of hand. ESalon covered all the gray and blended perfectly with the test of my hair. I’m so thrilled about that! Unfortunately I missed the roots at the back crown, but it’s underneath and not noticeable... so I’ll get help from a friend next time 😀 Color is so vibrant it’s crazy! Not dull at all. I also purchased the tint rinse and use it every week. Keeps my hair looking great! Love it!! I am complimented on my hair almost every time I’m out. I NEVER heard that when it professionally done!!! I will never buy a store box color again or spend $150 or more to have it colored professionally. Of course I’ve pissed off my stylist... she still has to trim the dead ends so I didn’t completely fire her 😀 Thankyou esalon!! 81 de 87 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect colour, thanks Freddie!This was my 2nd order. I loved the product the first time I used it and the colour was great, although I wanted it slightly more red and slightly less dark. I have naturally very dark hair with quite a bit of grey, and my aim was to avoid block colour by toning the greys. Freddie, my colourist, got it exactly right and I couldn't be happier with this colour. It has a lovely red glint in the light, and the black is now dark brown, which softens my skintone as I am in my 50s. Thank you so much esalon! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |