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Color Set
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66,736 Verificado Comentarios de clientes |
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ComplimentsI get compliments as if I have just gone to the salon. I wish the grey coverage would last a little longer... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coverageThis was BETTER coverage than what I get at my salon. I can’t even explain why. I pay $80-100 to color my thick long hair just for a few grays. I can’t think of a reason to do that again. Even though I sent my photo requesting a consultation, I just got the color I chose. Which is ok. It was a bit red, I’ll probably do something a little different next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Does not last longI really love the color, however, it only lasts 4 weeks (or less) before I start to see my gray hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Liked new color - Travel kit out of stockLiked the new color. I also like the travel kit shampoo & conditioner. Tried to order it this time but its out of stock. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Almost perfectJust a little redder and it would be exactly what I am looking for!! You almost had exactly what I am looking for!!! I love you guys!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Product changed!When the box changed, so did the product. I have been using eSalon for a long time and have done the process the same way many times and had excellent results and many positive comments about my color. However, the last two shipments since the box change have been waxy, smelly, brassy, and left my hair feeling course. It may look better, but the product isn't. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSheila - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
More difficult to use than other coloring systemsI was very excited to get a more customized color at home. The color I received turned out way more red as well as darker than the color I saw and chose on the website. The application was similar to other systems I have used at home, but when it came to rinsing out the color and finishing up- it was a nightmare. I initially took my time in rinsing out the color after seeing numerous reviews complaining about the sticky, waxy residue and the suggestions to make sure to get all the color out of the hair. I spent about 3 times as long rinsing out my hair as I normally would for any other color and I STILL ended up with that awful residue. I ended up having to re-wash my hair twice to get it to be manageable and I still feel a sticky stiffness in my hair. My hair ended up looking way more frizzy and dull than with other color systems as well. The smell of the color while rinsing it out was AWFUL! It was even hard to breathe it was so strong. I am not sure I would go through the process again even if it was the most perfect color in the world. I made an appointment with my normal hairdresser this morning to have her try and fix the color and remove the rest of the residue that I can't get out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved the colorI really liked the color but it faded out so quickly. My hair is currently the same as it was before I even dyed it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEden - We truly appreciate your feedback. We are thrilled that you liked the color, but we apologize that you experienced fading. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not For MeI think it's a good product for short hair or shoulder length hair but NOT long hair. I had a terrible time trying to dye my hair. I don't recommended for long hair unless you're ready for a catastrophe! Washing, cleaning, re-washing.....too much time consuming! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosi - Thank you for your feedback. We apologize for you had a hard time coloring your hair. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Great colour systemI've not dyed my hair at home for years and have long relied on salons - but prices have been creeping up to extortionate levels, so thought I'd give eSalon a try. The custom colour mix with DIY prices really appealed to me and I have to say I'm really impressed! From start to finish, the service was great - my colourist got in touch and checked I understood the hair colour outcome before they mixed and shipped my dye. The parcel was delivered WAY before the estimated delivery date, which was fab. It came really well presented, although some items had slipped out of their packing trays, but nothing was damaged and I liked that the tint wash I ordered was in a separate protective pouch, so if it did leak it didn't go on all the other products. Application of the dye was easy - the brush provided was brilliant and the two step process for all over colour was similar to my experience in the salon, so roots and ends are dyed properly. I was left with shiny, even colour and I'd even say my hair felt smoother / straighter! Highly recommended. 31 de 31 personas encontraron este comentario útil. ¿Y tú? |