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Love it!!!Thank you for sending me a different colour in response to to my feedback. Love it so much you now have a regular order. Love the fact it doesn't make my head itch either. Just love it and thanks once again xx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it more each dayI was worried that I wouldn’t see dimension of color in my hair, but I’m seeing more of the different shades of the color as the days progress. I’m loving this color!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutly dead on what i wantedNow just on my second application. First was good but i felt just a shade too dark for the first couple of weeks. Asked esalon to adjust for a bit more tone and they have got it bang on. I feel like i've just left an expensive salon. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color setHaven't used it yet will next week 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great value and works great!I have pretty stubborn grey hair along the part and near the ears. It covers well and since it comes back every 6 weeks whether I spend $100s at the salon or have this sent and do it myself, this is a way better deal economically. I miss my highlights but it just wasn't financially worth it to keep going to the salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I love the color. Looks very natural. The only criticism is that it is hard to wash out and leaves my hair very hard to detangle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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hair is like strawnothing helps get moisture back into my hair. it is dry and incredibly frizzy. never has been this hard to manage since using highlighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re so sorry to hear that you were disappointed by the results of your Light Set kit. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
the color didn't completely cover my greysI have ALOT of greys and ALOT of hair. there wasn't enough color for my entire amount of hair so the bottom half of my hair doesn't have color in some parts. And my greys are gold wile my hair is brown. it doesnt look so good. but I do love the brown tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosReynannette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MessySeemed like a lotta mess (in my new white bathroom!) and wasted product. The color was darker than I expected but I guess that's hard to get right the first time. Can be tweaked. I'm just not sure if it's worth tweaking for all the cleanup. Plus: my hair feels very soft and silky. Minor minus: Don't like the new packaging/ design and whole "kit" aspect. Seems a little cheap tweenage, like a feminine product starter kit. I'd prefer something more high-end looking. Elegant colors (or just black and white), elegant type fonts. Final minus: Shampoo and conditioner packets very hard to open in shower. Maybe I got a couple of duds. ? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
RootsThe color was natural however the gray is already coming back in my roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |