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Not for me!My first colour as chosen by the style team turned my blonde hair orange instead of dark blonde. The second sent to fix it, turned my hair a darker but more intense orange. I appreciate the help that was given but I'm definitely not returning for another fix. Back to the hairdressers for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSara - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Wrong colorMy previous kits had more red in the color. This one turned out mostly brown. Not sure why. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Whatevernothing better than what I could get at walmart 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMysti - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Again, the perfect color!Thank you so much for mixing the perfect color and I do just the roots so I get the “highlight” I want.... very pleased with your color product.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great!I love Esalon! I have been with them for a number of years!! I am so thrilled with how attentive and helpful the colorists are and the quality of the products!! When I recently wanted to adjust my color pretty much every other month lately... to subtly adjust it from my long time color to what it has slowly becoming naturally... (aka the grays are winning, even in my (originally) naturally strawberry blonde hair!!) I wasn't quite ready to just 'embrace those grays' at first. But I want my hair to always look natural... So they have been so fantastic (!!) Helping me by slowly pulling back on the warmer color tones in my custom color on my once naturally reddish blonde color! But hair changes... So now we are adding more neutral colors to match what is becoming my new natural color. It's made my transition from me being a red head (which I have been for many, many years!! Both naturally and with a little bit of color help!) To moving towards a more subdued neutral, soft, blonde. Soon I am planning to even begin adding in some ashy, silvery tones!! Embracing a new phase and not going to fight those grays, but just plan to make them beautiful!! Just always so pleased, everytime my color arrives, it always looks amazing!! Thanks Esalon!! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Love it!The color is fabulous. My hair is softer & has a shine it’s never had. Thank you, thank you, thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The quality and ease of use is wonderful!I have enjoyed the results of my eSalon custom color. The team has been super helpful with follow-up and helping me with a few adjustments to create the hair color that is perfect for me! I am very happy with my experience. Thank you eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Hair ColorI couldn't be more pleased with my hair color! I've gotten many compliments. The instructions are pretty straight forward; I just need to master how to apply the color It will come with practice, I'm sure. I've even recommended eSalon to my sister and she is now a member! Great product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PERFECTHow on earth did you match my natural red hair to the point no one really noticed I dyed it! Looks so natural and my grays are gone. You are amazing!! I can't wait to order from you again!! THANK YOU! THANK YOU! THANK YOU! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Color EverThis is a way better product than I can get at my stylists. It covers my gray hair much better, lasts longer and doesn't dry out my hair...I will continue to purchase my color from eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |