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Color Set
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66,713 Verificado Comentarios de clientes |
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Great value and works great!I have pretty stubborn grey hair along the part and near the ears. It covers well and since it comes back every 6 weeks whether I spend $100s at the salon or have this sent and do it myself, this is a way better deal economically. I miss my highlights but it just wasn't financially worth it to keep going to the salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I love the color. Looks very natural. The only criticism is that it is hard to wash out and leaves my hair very hard to detangle. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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hair is like strawnothing helps get moisture back into my hair. it is dry and incredibly frizzy. never has been this hard to manage since using highlighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We’re so sorry to hear that you were disappointed by the results of your Light Set kit. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
the color didn't completely cover my greysI have ALOT of greys and ALOT of hair. there wasn't enough color for my entire amount of hair so the bottom half of my hair doesn't have color in some parts. And my greys are gold wile my hair is brown. it doesnt look so good. but I do love the brown tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosReynannette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MessySeemed like a lotta mess (in my new white bathroom!) and wasted product. The color was darker than I expected but I guess that's hard to get right the first time. Can be tweaked. I'm just not sure if it's worth tweaking for all the cleanup. Plus: my hair feels very soft and silky. Minor minus: Don't like the new packaging/ design and whole "kit" aspect. Seems a little cheap tweenage, like a feminine product starter kit. I'd prefer something more high-end looking. Elegant colors (or just black and white), elegant type fonts. Final minus: Shampoo and conditioner packets very hard to open in shower. Maybe I got a couple of duds. ? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
RootsThe color was natural however the gray is already coming back in my roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlice - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Epic failThe coloring went fine. Then I used the highlight kit - I will never do that again. I do not like the color after highlighting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRonda - We’re so sorry to hear that you were disappointed by the results of your Light Set application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not quite therethe color was a more red than what I expecting.. Also was light too. Was wanting it to be closer to natural hair color... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIda - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Not even worth 1 star!Oh my goodness! My hair is falling out in handfuls! The other handful is like paste. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The product, the service is the best!I have been coloring my hair with the help of E salon for about 5 years now. I have to say everyone I have had the privilege of dealing with has been wonderful! I get more compliments on my hair color! I can lighten it or darken the color with no problem. Questions are answered quickly. What more can I ask for! Also when I go away to visit my kids for an extended amount of time (like 2 months!) I can easily change the address for delivery. That makes it great so I do not have to be showing my grey hair just because I am on vacation! Thank you to all of the wonderful people at E salon. You are the best!! 23 de 25 personas encontraron este comentario útil. ¿Y tú? |