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Color Set
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66,713 Verificado Comentarios de clientes |
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Product leakedThe set came soon after I ordered, but I was hugely dissapointed because as soon as I opened the set I saw and felt some sort of solution and sticky substance, it was the Developer bottle that was leaking. I'm not sure how can use this set as a lot has leaked all over. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSyeda - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
color was good but too dark... my scalp is showing throughcolor was good but too dark... my scalp is showing through had to mascara to cover the open spots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDena - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
FadesSeems to fade rather quickly. I use shampoo for colored hair conditioner as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
The chemicals are too much for me.The chemicals seems to be more than store bought brands. The steps that was recommended at the end is way too much for me to handle. I inhaled a lot of harmful chemicals. I thought I'd die. I have to cut the waiting time too as I started to feel pain in my hairline. Way too much hair loss. I am willing to try it again as I only have to do my roots the next time. The packaging is awesome though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Simple but stunning!I went from mouse to auburn in one easy move! Friends say that I should have been born this colour. I applied it myself this time, in the past my daughter has done it for me, so I was a bit trepidatious but it was simple and looks good. I also love the facility to change the shade if I want to. I have no hesitation in highly recommending this product. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Great ProductI’m very happy with the product. The color is beautiful and very natural looking. My hair feels great too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just perfectVery pleased with my color, just what I wanted and like, perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColourLove this, my hair looks great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!My color was exactly what I wanted, thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best grey coverage!This product offers the most natural and long lasting coverage for my more mature hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |