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Color Set
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66,713 Verificado Comentarios de clientes |
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LOVE THE COLORI LOVE THE COLOR I RECIEVED, I LOVE THAT CAN GO LIGHTER OR DARKER WITH JUST EMAILING . I LOVE E SALON I WILL STICK WITH IT FOR NOW ON , I LOVE IT , MY HAIR LOOKS SO HEALTHY. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still waiting to use itI haven't tried it yet but I know it's going to be just great I'm waiting for a few more weeks because I had already dyed my hair previous to it coming 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Needd more ash.I like the coverage. It hasn't lasted as long as I had hoped. It is already fading on my roots. And I do not wash my hair everyday. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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product was awesome. I just picked a not so good color for me.Going for another color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product!!!Well.. I unfortunately spilled half of the color.....being in a hurry going no where fast... The color that I was able to use is amazing🙌🏼🙌🏼👍🏼👍🏼 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too RedThe first order was too red...have not used the hair color that was adjusted yet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ReasonableCovered grey well hair left in ok condition but too yellow and looked cheap not the salon quality I expected fingers crossed for second colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClare - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Not worth itColor didn't last and was to orange. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBobbie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful colorI never ordered a color that's almost black. Very disappointed. Wont order again. Nobody listened to me, and I made numerous requests. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
It might be better to know your color needs before using eSalonMy first experience was not good. Color was too dark for me. Second try was about the same. I guess I'm not very good at explaining what I want, because I'm not even close to getting the right color. Bummer. I really , really wanted to love this. I would have been a customer for life if my experience had been better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |