66,713 Verificado Comentarios de clientes |
|
Ordenar por: |
AWESOMEGorgeous color exactly what i was looking for!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Compliments again.I used to be a natural redhead. As I got older it changed. A student made a comment about my blond hair and another student told him it used to be red. I started coloring with my mom’s help. She used to be a beautician. I tried e-salon. The steps were different than she had ever done and she loves my red hair once again. So do I, and I get compliments from others too. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
So Great such a dealI just got my box of product, and was excited to try it out. Not only was I pleased with the color match and how well it did, my hair also feels really soft and healthy. Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
One bottle instead of twoI like the color very much and it was easy to apply. I was a little disappointed that it was only one bottle of color instead of two with my recurrent order (when previously it was two for the same price). I had to stretch it a bit for my extra long hair, but it turned out okay. I'll keep ordering for sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
straw for hairMy hair goes down to my waist. After using esalon my hair was like straw. I waited for 3 days to wash my hair and when I did, the color started to come out. Most of the color was out of my hair by the 3rd week. Store bought color lasted longer and made my hair softer than before I used it. This color is not good for my hair at all. I do not want anymore. I would like to cancel any further shipments. I will not recommend this to anyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Downgrading review to 2 starsMy color is too dark and eSalon is changing it for the next shipment. They say that what they provided shouldn’t have made my ends darker. Well they are and now I guess other than getting clatifying shampoo there is nothing I can do about it. I guess I can go get highlights but the whole point of this was to move away from expensive salon visits. I’m pretty disappointed that even after speaking to eSalon on the phone they have nothing they can do. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMargaret - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Love this colorI’m very happy with this hair color and I want to thank you for working with me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Outstanding Customer SupportYour color is made just for you, way better than the big store colors. If you want to make a last minute change in color your colorist can do it no problem. I love it. I just wish shipping was free when you join up for auto plan. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great color!I really like my custom color. It was easy to apply and the results make my hair soft with a richer color than I have gotten before from a salon or a drugstore brand. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love itGreat coverage and color was perfect. I received multiple compliments 0 de 0 personas encontraron este comentario útil. ¿Y tú? |