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Color Set
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66,713 Verificado Comentarios de clientes |
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perfect for menever a problem and have been using esalon for several years. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is great!But I noticed the grays are coming back faster. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color so far!I was suprised becasue i had picked too dark of a color the previous time but i just told them what i was looking for and now i have a color im not changing for a while 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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need more redI need more red on the ends when I order that product. everything else is great. I can send a photo. I only left it on 5 min. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I cannot get my orderI tried to contact you but I cannot find my order number. I really need to know where my color is...Please get with me. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love the packaging.I am moving in October. I do not have my new address yet so please wait until then. I will contact you. Thank you. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Did not lastIt looked good for about 2 weeks then the color completely faded away into a golden brown instead of the red wow I was hoping for. I expected more out of the product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHolli - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Color didn't workThe color didn't stay, roots were showing in matter of days (4-5 days) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Colored the gray, but just okayThis is the third time I used eSalon. My hair does not hold color, so I can’t just color the roots. I really need all over color each time. And I’m not excited about this color. It’s better than it was, but doesn’t go with my pale complexion. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaryBeth - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
the color was too light. maybe it should have some auburn in it. what do you tlet me know what you think but before you mail the next color i need it to be darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDiane - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |