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So glad I found eSalonAs a true redhead eSalon is perfect for me. They matched my exact color and I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best Color I’ve had at HomeThis is the best color that I had at home and it lasted longer than even some salon colorings that I’ve had. I highly recommend eSalon. Amazing customer service and support. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productThe products are great. And it’s so much like a salon product. Just have to adjust the color to much lighter. I will never buy store bought again. Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorIt certainly wasn’t as easy to color my own hair as the video made it look but the results were amazing, spot on, love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like it and I love that I can do it myselfI love it. I only gave it 4 stars because I wish eSalon would include a very rich conditioner option with the color in addition to the 2 conditioner/shampoo packages. Also, please provide a paper not plastic option for a mat and try to reduce packaging. Also separate from the review, eSalon team, could you please provide a conditioner for people losing hair that need to color their hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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eSalon custom color is amazing for color-treated hairLove my new color! I went with the Medium Brown (Pearly Copper), it's so rich in color. When the sun hits it the copper shines through. Unfortunately it didn't cover completely on my roots, too coppery. So I contacted my colorist and she adjusted my color. Can't wait for the new color to arrive. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colour reveiwThe solution just does not take to my hair quite disappointed in it really from June 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJune - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
rubbishI used the coulor it did not do anything to the coulor I have also I have had to wash my hair 4 times as it would not come out and was all greasy I would rather use box coulor at leaset I no they work and don't have to wash my hair loads afterwards so I do not recommend and if I could would send back 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosemary - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
My hair color came out brownish red.My natural color is brown with blonde highlights. My first color application came out brown with coppery red roots. It was a complete and obvious color difference. I did not like the color. I am changing my color option and hope it will restore my natural hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Would not recommendIf I could give them a zero I would. I got a color not even remotely close to what I asked for. So, instead of saving money because I can't afford to have my dream red hair I took a chance on this brand. The reviews were great so I thought nothing could go wrong. I had blonde hair wanting to go copper red and I got a medium toned BROWN. THE EXACT COLOR I DID NOT WANT. My hair looks like poop and completely unnatural on me. So now, I have to go get it professionally corrected and who knows how much that will cost me. So, no I would not recommend this company. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |