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Good coverageIm not happy with my color still and it's been an adjustment trying to get the color I requested. My color is darker than what my original color was, which I don't like!. However, esalon was willing to send me two free shipments of color to accommodate the color change...even though the color is still wrong! Way darker. I do appreciate that at least. I also like that esalon color does cover my grey hair longer and better than store bought brand lorel I used before esalon. I will continue to try esalon for that main reason and hopefully they can get the color correct. I do feel since the 100% satisfaction guarantee is stated, I had hoped they would honor that and they don't!. I was told the incorrect color match is not esalon fault as it is a gradual process to try and get the correct color im asking for??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair oilyAfter dying my hair, it made it greasy and yucky. Don't think I'm gonna use it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVanessa - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Do not likeThis color was way to red. I was looking for a more brown red, more copper and golden 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDee - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Perfect!!!! Better than I imagined it could be!!!!!I was hopeful but skeptical and now I am a believer. My color came out perfect and I love it. I am thrilled with the color and my grey cover. Nice and bright and long lasting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than expectedColour is exactly what I wanted with a nice shine will go on with eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLooks great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Vibrant and rich colour, love it!Initially I thought the colour was too 'bright & too red' but I was wrong! My hair looks healthy and shiny, it doesn't feel dry as it has in the past when using other colour products. Great grey coverage and really thrilled with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely perfect!I am so pleased with my custom color kit. It is the perfect color and so easy and convenient. No more 2 hour salon visits that drain my bank account. Thank you eSalon team for making my life easier and my accountant happier! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful products!!! My hair feels so healthy and shiny.You all have won me over! Though the challenge of returning from blonde to my original natural color has been a journey, Your products and service is sensational! Thank you in being ever present through my transitional period! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best at home coloring EVER!Love this! Much better coverage of grey and longer lasting than any other color yourself products. Color is perfect - well matched to my natural color. Very happy that I tried this out! Looking forward to my next one! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |