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Color Set
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66,689 Verificado Comentarios de clientes |
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I Love my ColorMy hair was so messed up with over the counter hair color, I love this color that you put together for me. Thank You so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too dark for meMy former color, which was supposed to be Dark Blonde, made my dark BROWN, not dark blonde. I hope I am going to like the color I requested. On the plus side, no commercial blondish shade will cover my gray, although it turns the rest of my hair blonde. Go figure! Looking forward to this my shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Jane - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Rich Shiny ColorI loved the color when I first applied my formula, but was disappointed when I washed it for the first time. The color was considerably lighter. I tried to order the rinse but it was out of stock. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Terrible Hair Loss!!!Dear eSalon, I have used your product for several months now. At first it was great I liked the color and the gray coverage. Overtime I began to see increasing hair loss and a terrible waxy texture on my hair. I used it for a few more months to see if it was actually the hair care product that was causing me these problems. And it definitely was my hair loss now, I can see my scalp, After a lifetime of very thick hair. I am very disappointed upset and I will not be using this anymore. I’m aware that it may work for some people but I’ve read a lot of reviews that customers that have had the same experience as I did. Please take me off of your list and end my account I do not want to hear from you again! I am aware that this product may work well on other people but has done me damage. Again please delete me from your system!!!!!!! Tammy Adkisson 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - Thank you for reaching out to us here at eSalon. We are so sorry to hear about your experience with our color. Our Color Happiness Guarantee is something we take seriously and we want to work with you to find a resolution for you. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Color too lightThis shade is far too light. Also need more ash tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Never receivedNever received 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine - We truly appreciate your feedback. Upon reviewing your account, we see that an eSalon Team Member reached out to resolve this matter. Please let us know if there is anything else we can do to help! |
Didn’t like colorI wasn’t happy at all with the color and probably won’t be ordering anything else. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Horrible!!!!!Horrible product! Left mine and a friends hair feeling like wax. We had to purchase color lifter and corrector and deep conditioner from a beauty supply to fix it hair back to normal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarcy - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Perfect Every Single Time!!Just colored my hair again last night and I've been a customer for nearly 8 years. I constantly marvel at how healthy and shiny my hair looks, how responsive my colorist is and how somehow they just get it right again and again. I just adore esalon and think they are a truly top notch company with so much talent! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Brilliant colourLovely results again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |