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Me time!!I can't believe how easy this is - and I look forward to the "ME TIME"!! I used to have to block off a whole Saturday just to get my roots done. And I don't miss paying over a $150 (without tip) just for a root touch-up. Although I do miss my stylist who I had been going to for years and her incredible friendship - I realized by watching her I learned the skills to color my own hair. eSalon makes it soooo easy, user friendly and almost error proof - I look forward to opening my box every couple of months! And, I find my color lasts much longer. The color seems such high quality and I always receive so many compliments. It is finally the right shade of blonde - not brassy. I have never been happier with my hair - and it used to give me the biggest headaches ever! I highly recommend eSalon - I have been a happy client since 2016 :) (Working mom of four teenagers, with shoulder-length, thin, blonde hair with occasional grays. Utilize eSalon 'root touch up' custom color box' and have not changed the color once!). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The best hair color product!I have been using this product for 8 years now. Quality product and my hair is in perfect condition after dying it from eSalon for 8 years!!! Not anything like grocery store products which turned my brown hair green!!!!! This product is as good or better than your favoite beauty salon. Love it, love it, love it. Highly recommend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy I stuck with you...finally love it!It has taken numerous color changes but this last one is my favorite. The red seems gone, the color is perfect. Thanks for being patient with me. Consider me a content & happy client. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorThe color was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best ever!I was worried by the strong chemical smell of the "lightest blonde" color because I was afraid it would damage my hair, but it didn't (even my hair cutter said so), and the results were so nice! The color covered grey better, made my hair shinier, and was just the right shade! I honestly didn't expect the results to be any better than my usual grocery store brand, but it definitely is. And worth the price difference! And there's not my usual delay in getting around to buying hair color because it's shipped automatically. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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WonderfulI would recommend this to everyone in fact I have 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good to adjust!My colour had been gaining different tones and behaviours during the recent hot Spring and Summer here in the UK so adjusting my custom hair colour to take into consideration the influence of sun and sea was a very positive decision. I feel the team listened to what I was attempting to portray in an email as to my worries and dislike of the current colour and sent me the most fabulous adjustments in August; unfortunately I did not use until recently as I wanted to avoid colouring in the extreme heat we have been having and to give my hair a 'rest'. The brassy look has all but disappeared, my grey never really disappears but with the new colour it has 'toned' in to a better effect, making my hair look 'natural' and my accepting the aging process with grace! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color matchRed is a hard color to match, but it was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn't cover all of my grayMy overall experience with eSalon has been mixed so far. My first shipment was a disaster as one of the bottles leaked during shipping and was not salvagable. So, had to wait for shipment number2. I have pretty long hair and it was daunting trying to follow the directions and not get the product all over me, even with the hair clips, towels, etc. When I finally finished and blow dried, my grays were not covered and that was one of my main concerns. The root color didn't match the ends of my hair, I'll chalk that up to the fact that it's hard to match up new growth to the old when changing a color. However, my hair feels relatively healthy and shiny. I haven't decided if I'll try a second shipment yet. I don't know if I'm impressed enough to go through the hassle again. Pros: Shiny hair, softer hair, good color on the roots Cons: Didn't cover all the grays, color on roots didn't match the ends, the application steps were tedious 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAena - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to get the ends matter resolved. We apologize that you were also disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to also get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Disappointed in the custom serviceI was quite hopeful, but wound up disappointed. I wanted to create some even harmony on the few years of dye and highlights that have left my hair a pretty wide range of shades and stripes, mixed with a bit of grey. I completed the lengthily questionnaire and sent pictures that pretty well illustrated the 'problem'. I was sent a root-covering kit, which doesn't make sense as it would only add one more shade to the mix. The customer service rep made no effort to try to rectify the situation, which seems odd for from a custom hair color company. I returned the kit, unopened. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - Thank you for your feedback. We apologize for the disappointing experience you had with our color and customer service. We're always looking to improve our service and products, and truly value everything our clients say. We see that a color specialist has attempted to rectified the matter. Please let us know if there is anything else we can do to help! |