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They just don’t do anything to helpI’ve tried several attempts to reach someone and if your not ordering they pass you on and No one will help you. I wanted my color lighter it’s been too dark and then shipped too often.., and now with no success I want to just cancel the whole thing. Very disappointed and not pleased 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSue - Thank you for your feedback. We apologize for the disappointing experience you had with our service and hair color. We're always looking to improve our service and products, and truly value everything our clients say. Please be on the look out for an email from us resolving this matter. |
Color lasted 4 daysI am so sad. This is my 2nd time using the product and the grey hairs LITERALLY came back after 4 days. I kept it on for 30 min as instructed also. I've never had this happen with any hair color. Waaaah 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathleen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not ash at allMy hair is the same warm tones if not more, and I got hot roots from the color. I’m sure it works great for other people. I do not like my results and will not order again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlivia - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
usually good product but this time my hair is way to orange especially the rootsI have been getting the product for some time. However this is the second time it has come out orange especially the roots. last month it was perfect color but dry added the shine this time but made me too copper looking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Custom colour setBest hair dye kit and closest ever had to my natural colour! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!!I never thought of trying red before my stylist at esalon suggested it and I LOVE it!! I’m thinking I might want to go wven redder soon!! Thanks esalon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI love my color. It lasts long n covers my grey quite well. Thank you. I recommend anyone reading this needs to try eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect to hide my grey hairI have never had a hair color this great before :) I love it Thank you :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Love my new color! Makes me feel years younger. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing ResultsThe color was prefect and exactly what I've been trying to find but unable to with store bought box color!! The instructions we're easy to follow and the packaging was awesome!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |