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Color Set
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66,689 Verificado Comentarios de clientes |
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Love ItI’m so happy everyone thinks I got my hair professionally colored 😁 but I did it at home by myself. Thank you I love my new color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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3 years and goingI’ve been using eSalon for 3 years now and I still absolutely love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this productI will continue to use this color kit. Super easy and the color lasts!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the Colour....The colour is just right. The right amount of golden which is a good thing as unfortunately the colour has started to fade after the second wash but have left my greys with a sun-kissed golden colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rocky experienceUpdate: Third try. This color is better than Walmarts colors but it STILL turned out pinkish. I didn't even do it this time, my husband did. I originally wrote what is below. I have gave this a second chance (my hair used to grow slowly but due to supplements is is growing much faster). This second time my hair turned out just plain wrong, at the roots. It was embarrassing and I probably won't be giving it a second chance since I feel like the color care team acted like I was stupid and told me (basically) I must have swapped the bottles. I wasn't asking for anything except that the color be formulated different. I have been let down and I am very saddened since my first experience was just amazing. I have went to several different hair salon over the years, trying to get the perfect color. I have even bought at home hair color and tried it myself. Even when I went to salons the hair stylist always ended up turning my hair pink or a different color than I had originally planned on getting by talking me into something else. I have naturally strawberry blondish hair and I just simply want it a little bit redder. I honestly didn't have high hopes for this and I was beyond impressed!! My hair came out EXACTLY as I wanted it! The esalon team matched a color perfectly just from my notes and photos. I don't think I will ever go anywhere else to get my hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not the red I asked forI now have medium brown hair. It's not what I asked for or wanted at all. Bit disappointed really. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
The product is nice BUT adjusting it just wasnt right for meThe product is a good quality although a bit pricey. Coming autoship was very handy. But getting adjustments done was poor. Seems once you put color on your hair, that is it. You cant adjust it lighter, only darker according to what I was told. I know my salon has lightened my hair so it cant be impossible but they cant do it here (?). I stopped shipments and am going back to my salon. Getting it right to my satisfaction was my priority. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSnTW - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We can adjust the color slightly lighter at your roots without developing hot roots and aim to maintain an even-toned, natural-looking result. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not impressed at allYou keep sending me the same color. I have told you a few times that it's too dark and PURPLE. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoyce - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Worst products I've ever triedWhen I started putting this on my scalp began burning bad. I washed my hair out immediately and threw away the product. I will not ever order this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
It didn't work.I followed all the instructions and it just didn't see a difference. I was realy having high hopes with all the great review but for me it didn't do anything. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |