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Color Set
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66,689 Verificado Comentarios de clientes |
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Not sureColour is very strong and good quality, I strictly followed the instructions. My blonde hair came out nice colour however my roots look rather copper ginger tone . My natural hair are dark blonde with bleached highlights. I ordered “medium blonde ash” colour to add a natural look all over, it came up with rather warm tone! Not hugely impressed as was expecting a much cooler tone as ordered “ash”! Not sure what to do, my best guess is to wait until it washes out and then maybe try again. Not sure who to ask for advice! Very unlikely I will order same colour again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosViviana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very Dark colorThe color is too black, although the quality of the product is very good because it has great coverage. Definitely I would like the hair stylist to see my color in person. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvia- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did not lastI ordered brown to cover my gray roots. I was very happy with the color I got, it was spot on. I loved the fact that it didn't burn my scalp like I've experienced at salons, my hair felt good after washing, I was happy as can be. A week later my grays were showing again. I followed directions. I left it on for the required time which really ended up being longer for the front sections of my hair since I timed from when the back was done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Damaged my ends :(I was very pleased with the packaging itself. Loved that it came with gloves, skin protector, dye remover, and shamp/conditioner. I was also pleased with the fact that it came with two colors. Since this was the very first time ever using this product I was afraid that my roots (mostly grey/dark brown) would not match the rest of my hair color (which was a much lighter shade of brown with LOTS of blonde highlights) - I was pleasantly surprised that after applying #1 to roots and #2 to rest of hair the resulting colors matched very well. That is the only reason I gave this two starts. I was very excited to see the "shine" that was promised - but alas it was not to be. Not only was my hair dull BUT the ends are extremely damaged! My ends are so dry that the only thing that can save them now is actually cutting them. I have never had this experience in the salon or even years ago when using boxed products from drug store. In fact every time I have ever had my hair colored - the condition of my hair was better than as if I had not colored at all. Again I can't tell you how disappointed I am in the damage it did to my ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good for being quarantinedThe product worked well with my color. The match was great, it’s didn’t cover the resistant grays and washed out pretty quick 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRochelle- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. We truly appreciate your feedback and the opportunity for us to make it right! |
Give a 10 starsLove the kit 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaritza- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
CouleurTrès bon mélange le seul problème c’est l’ammoniaque J’ai perdu pas mal de cheveu lorsque j’ai fait ma couleur. Merci d’étudier pour faire des couleurs sans amibiases moins agressives. Merci de votre compréhension. Bonne journée Stéphanie 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStéphanie - Nous sommes désolés d’apprendre que vous constatez une perte de cheveux. Nous vous prions de vérifier vos emails, nous vous en avons envoyé un pour vous assister ultérieurement. |
Not happyFollowed all the instructions and had no results disappointed. Was really looking forward to receive my items and see the results not satisfied alt all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Very pleasedThe last recent hair color sent was successfull and I was very happy with it Thank you I would like to change the star rating to 5 stars 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoVonne - We're so happy to hear that you're enjoying the Custom Color Kit! We truly value your feedback and look forward to hearing from you again in the future. |
COLOR SETJ'ai fait ma coloration le 15 avril et aujourd'hui la couleur est délavée ,donc pas trop satisfaite du résultat .Pourriez-vous me dire quand est prévue la prochaine livraison Merci .Cordialement Martine 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartine - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Nous vous enverrons un email avec des informations en plus pour vous assister davantage. Nous vous remercions d'avoir partagé votre expérience ! |