|
Custom Color Set
|
67,132 Verified Client Reviews |
|
Sort by: |
|
Best product ever!I love esalon! Best decision. I ever made! My hair has never been so rich looking until I started with esalon. I get a lot of compliments! The customer service is grande. I have had shipments get lost and they are on it and it's to my house in days. Never had a better company and product look after my needs. 0 of 0 people found this review helpful. Did you? |
|
Phenomenal!!!This is a dream come true!!! Saving $150 a month is great, but having amazing color while saving a ton of money, well, that's phenomenal!! I've been remiss in not leaving feedback earlier regarding Mindy, my "colorist". She really is a godsend. She gave me very good instructions, but even better, she listened to me and knew just what I wanted/needed. I'm blown away by esalon and how comprehensive the program is. Whoever came up with this concept is genius!!! 0 of 0 people found this review helpful. Did you? |
|
My new fave!This product is awesome! 2 years ago I went from platinum blonde to a copper red color. I had it professionally done because I knew there was no way I would be able to put color on hair that I had stripped of color and make it look good. Since I switched over to red, I've used several different box dyes to replicate the color I got from my hairdresser. I came close but it just wasn't the same... Until I used eSalon!!! I am beyond excited that this company exists and I get to have AFFORDABLE salon quality, fabulous hair! The color is perfect and it actually faded LESS than when my hairdresser did it! This product and the people behind it have made me a forever customer! Thank you so much!! I apologize if this sounded like a cheesy infomercial! Ha! ☺️ 0 of 0 people found this review helpful. Did you? |
|
Best coloring productThis is the best hair coloring I have tried, including from a salon. A little messier to use than store-bought products I've tried, but the quality makes it worth it. 0 of 0 people found this review helpful. Did you? |
|
Beautiful color perfect blendI love the color choice, at first I thought it wasn’t lite enough but after a while it grew on me and it looks natural 0 of 0 people found this review helpful. Did you? |
|
Was to dark and I told you that!Was to dark and I told you it was. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathy - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
I am dissapointedNormally i am really happy with my custom made Color. But the last 2 Colors which i used, was different from the first Colors. The result was not how i normaly expected. The roots are more light red then Brown. I am not sure if you Changed something on the mix. Sorry, but i am relly dissapointed and think to stop the naxt order. Please can you give me a Feedback about this? Tank you! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGonca - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Color is too darkNeed to adjust color for a little lighte shade 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTrina - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Too BrassyI decided to go back to the salon! Product was too brassy and had no toner to change the color! I need the professionals! 1 of 3 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsStacy- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
So easy to useAnd I love that they tweek the formula just for you each time, Also its just packaged with so many personal niceties. Really make you feel pampered. 1 of 1 people found this review helpful. Did you? |