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Color Set
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66,655 Verificado Comentarios de clientes |
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CancelingMy color was darker then picture shown and no shine at all. Washed it 3 days later and it looked duller and brittles. Will not buy again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
YUK, YUK, YUK - CANCEL CANCEL CANCELDespite following the instructions to the letter (including the bit about massaging the stuff in to "break up the residue") I am left with a disgusting waxy, greasy film on my hair - especially the bits I didn't even colour, which I can't get rid of. The shampoo supplied just made it worse. It was totally vile, I ended up trying to scrape it out with my fingernails. I think it has clogged up my shower drain. And seven washes later I still haven't got the foul stuff out of my hair. Absolutely vile. I want my money back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Nice tone but a tad darker than I wantedThe presentation of this product was great and I had everything I needed to colour my own hair. However, I would have perhaps liked to have been contacted by the colourist beforehand to check a couple of things. The colour has turned out darker than I would have liked. I said I had medium brown hair and didn’t want it darker, but I was sent a dark brown base colour which my hair has absorbed strongly. I do however, like the auburn tones. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlivia - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
Completely missed the markThis color came out a strong brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. With our fully customizable color line, we are able to adapt to most any color goal you have! Please let us know if there is anything else we can do to help! |
Not as good as I had hopedMy hair is very silver. This product covered the silver well enough but the ammonia based product reeked and dried out my hair, even with the conditioner. My hair fell out in hand fulls. Will go back to the product I was using previously. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathie - We’re so sorry to hear that you were disappointed by our hair color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we want to be sure to make this right. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love itThis hair coloring is perfect. Doesn’t fade even a little and is just the right color for me. I have used many different brands in the past and I will not be going back. It’s also so convenient that it arrives just when I need it to. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I'll never go back to coloring at the salon.If I only I could cut my own hair... I get compliments on my hair daily. It's easy to apply and wash out too. What else do I need? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing ColorI have used this color a couple times and I get compliments all the time especially now that it is towards fall! Also, my previous colors would always fade over time and this color has stayed true and vibrant a lot longer. I am so happy I found ESalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product and service!Love this product and you can tailor delivery to your own schedule! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I was not happy with the coverage of my first batch. So, I asked to have it adjusted. Perfect now!! Remember, girls, it doesn't take a rocket scientist to color your hair. You just need the right color and the right product. eSalon is my new great find. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |