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Compliments every day!I work in storage. I interact with lots of customers that see me repeatedly. I am always getting compliments on my custom red hair color... It's so vibrant... It looks great every time .... What color is that.... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect ColourThank you for an amazing colour experience. All my grey has been covered and I have a beautiful golden mahogany head of hair. It was an easy process to complete. Very happy with the final result. Much better than the store bought products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Simply Perfect!I am completely satisfied with eSalon. From the order process, the support, the personal packaging and the end result! Literally for the first time in my life i have a personalised, affordable product with a professional finish. I could not be happier!!! Cheers!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ring of colorThe hair mid shaft has a ring around my entire head that is lighter ( my old highlights) so my root and ends match well but it didn’t cover the highlights which was fine at first not as noticeable and looked just like color variations in the same shade but after about 2 weeks the color started to fade and I noticed the ring or band that that was lighter . No big deal my hair didn’t fall out it ! Lol my gray is pretty hard to cover too so it started to show after about 2~ 3 weeks . I do shampoo daily and shower often twice a day but only shampoo 1 time . So if we need to adjust formula- I’m game . What ever the pro recommends . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI love the color and it covered the gray! The only issue I had was getting the color in areas I can not see so it's best to have some one who can help you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I like the "NEW" color you have made for me !I have a box of the old color that was too red, can I return it? I won't ever use it. I really love what you did with my new color; more brunette and less copper/red ! Even my husband noticed. Because my hair is so short my daughter used small pieces of sandwhich twist ties to separate my hair, it worked great but I looked like one of the Little Rascels. Please let me know what I can do with old color. If I can't return it maybe you can make up a color to add to it to fade the copper and red and bring out the brunette. I love this product. Thanks for everything ! You are great! Margaret O. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Started out great.So starting went great, color application was simple and easy to understand. My problem started when I went to wash it out. It felt like my hair was caked in vaseline or glue. It took me over an hour to try to rinse the goop out before I finally gave up. I used the shampoo and conditioner that came with it and they did not help at all. I had to take 3 showers to get all the goop out of my hair, and it still doesnt feel as healthy as it usually does after coloring. The color itsself I'm ok with. It did not come out the way I was expecting, but that could be because of how my color was before, or from the multiple washes right after application. I dont think that this product is for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSamantha - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
I did not order this product a second timeI do not want this product and I didn’t realise another one was going to be shipped out to me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuspreet - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Not much changeMy color did not look much different and faded with in 3 weeks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - We’re sorry to hear that your hair color did not look any different and is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
darkera lot darker than anticipated, more brunnette with copper highlights, would of preferred more copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaire - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |