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Color Set
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66,689 Verificado Comentarios de clientes |
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Didn't work for meI wanted to have a color similar to my natural hair color, but with redder tones - I am a natural dark blonde and I wanted a strawberry blonde. My hair is now a light shade of brown instead. I do not see any red tones and ended up with a darker color than my natural hair color. I followed the instructions and washed my hair after 30 minutes. I am not sure what I could have done to get different results - it just might have been that the color picked for me wasn't suited to me at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We are so sorry to hear that your most recent order did not turn out as you anticipated. Your colorist is hard at work reviewing your feedback, and adjusting your next hair color order to ensure you meet your expectations. With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
Cancel my subscriptionI would like to cancel my seal on. I am not happy with the colors I have been getting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us to see with more details. We truly appreciate your feedback. |
Not what I orderedI REPEATEDLY stated I wanted to “highlight” my color. Instead I received exactly what I had received previously. I pulled 70 strands of hair thru my highlighting cap and guess what? It has Absolutely no highlight color. Please cancel all future orders 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us with a resolution. We truly appreciate your feedback. |
Replacement color not right colorI previously purchased a color and it did not have my gray you all sent me another batch of something else and the color was nowhere near what I had selected originally so unfortunately I'm not satisfied with these products and cannot recommend them for future customers. I didn't ask for a refund because I waited six weeks to color my hair but by the time the color came in my gray still was not colored and my hair was darker than I wanted it to be. Hopefully you can improve for the next customer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
So far I likeThis is the first time I've used eSalon. I like what they sent me (color kit), my color was a bit darker then I thought it should be but I really like the color. The color covered my hard to dye hair and this product did a great job. I hope my future orders will be as nice otherwise i will cancel! I Love that I don't need to leave my home and spend tons of money at a salon. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Thrilled with Custom Color SetThe product, the service has been wonderful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HappyJust need to adjust the gray coverage and I'm really happy with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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loved it!results if a professional colour at home! perfectly suited to my natural colour and just what I wanted. thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hair colorist is the best!!!Thanks to my color stylist Sarah. I just colored my hair with my new e salon color and I am loving it. I did tell my daughter and sister to try this product they will not go back to store brought color, I know I wouldn’t. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colour everI wouldnt betray this hair colour ever. It is the best hair colur I used in last 15 years. And I have fizzy, curly, fine, dry, colured hair. Anyone who has such type of hair knows how hair colur can worsen condition of your hair. E-salon hair colour is safe and doesnt dry your hair. Consistency is different from what you probably used to, but amazing it is not dripping. Just love all about it. No faults so far. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |