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Color Set
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66,689 Verificado Comentarios de clientes |
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Packaging error.No Conditioner in my pack. 2 shampoos. Conditioner is quite important at this stage. Will update my review when I have tried the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBubbles - Thank you for reaching out! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DisappointedI followed the instructions. The color coverage is good but I don’t like the way my hair feels. It isn’t as soft as before use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarion - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Nice colour, too long of a process!I like the colour, the process however is just too long and the dye is extremely difficult to rinse out, I don’t like the shampoo or conditioner supplied, I had to wash and condition my hair a second time using my own to get it completely out of my hair, now let’s see how long the colour lasts. Dyed my hair October 7 2018 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCaroline - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
GooI used to love your color, but the last few times I’ve used it I’m left with a gooey substance in my hair. I have to wash multiple times to get it out. Sorry, but I’m canceling my subscription today. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Saved a disaster!Ok so I had an absolute home dye disaster which my stylist didn't want to fix! Having stripped my hair using a home dye removal kit, nothing would stay on my hair to replace the colour. I explained all this to esalon and my first kit arrived..as well as being in a funky box and customised with my name, the product was pretty awesome too! I wanted to go dark as I have done previously but was advised to do this gradually so opted for a lighter shade first. I was amazed how natural it looked but was lighter than I wanted so I'm now on my 3rd adjustment to get it to the shade I wanted and today I have my perfect shade, the most natural hair dye you can get, including what I've had done at salons, I can't rate esalon highly enough, I'm just so pleased, not only with my hair but the service is amazing too...you chose the frequency and they contact you before it's prepared to make sure you are happy with the order, they listen to any adjustments needed and then update you when it's mixed. Will never buy box dyes again!!! Thanks so much 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Loved itIt was easy to use,my husband does my hair and he liked the complete package. Color turned out very nice and was evenly distributed throughout my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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it turned out great, looks natural and I love it.It turned out wonderful. It looks natural and is just a bit darker than my natural color which is great for winter. I want to keep this color all winter then move lighter as we enter spring to a light more ginger red in the summer. Because this is what my hair would do naturally if I wasn't coloring it to get rid of the grays. It is vital to me as a nurse practitioner that my hair looks natural. I just colored my hair on 10/5 so I pushed back the next delivery to adjust for that. Thank you so much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorLoved the product! Easy to use, color was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love these productsExcellent 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI got the color just in time as I needed to redo my hair. The packaging was so cute I loved it. I did my hair thur Oct 4 and it came out great. I wanted it a shade darker. Really like the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |