66,689 Verificado Comentarios de clientes |
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Excellent ProductThe color matched my natural hair color very well. Covered gray completely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeAbsolutely no complaints here!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Just colored my hair and love it! My hair feels so healthy when it's all done so much better than store bought box color. I'm a fan and posted on FB telling everyone about it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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PerfectJust perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the hair colorQuality product and easy to use - my hair is healthier now and even though long the color hasn’t darkened so much in the ends as it has using over the counter products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingThank you for keeping me away from eggplant colors. High school was rough. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich colorI love the deep rich color results that I got. The only downsize was the processing smell. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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There has been a change in the productI've been using esalon for probably 5+ years and love it, but as others have mentioned in previous posts, the formula has changed. To remove the product from your hair is really difficult and has been for the last 2-3 times that I've used it. This was not the case before. There is not enough shampoo provided to remove all of the sticky, icky feeling residue. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not my desired colorI'm considered a "natural red head" but my natural color is kind of a strawberry blondish brown...? I really wanted to have a copper orange red. So I went with Intense Copper... but ended up with just an auburn red, with copper orange-ish hue when the sun hits it....... :( I've never been able to achieve the color I desire... I was really hoping by trying this with a "personalized colorist" and adding my picture of my natural color I'd get a better match. It's not all for not... I've this type of color before and know it will fade out nicely.... but just really was hoping for this to be IT. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Nice kit but color didn't hold.I've only shampooed twice since I colored, both times with the shampoo sent in the kit, my color has already drastically faded. I'm so disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnn -We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |