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Color Set
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66,689 Verificado Comentarios de clientes |
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Still have grey hairsNot happy that my grey hairs are still there 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucy - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
hair stickyI just used this for the first time. I was very careful to follow instructions closely. I used the enclosed shampoo and conditioner. My hair is dry now, and its very sticky. It feels like I haven't washed it in a week. I really like the color, but am not happy with how my hair feels. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGail - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
My blonde hair is now a pinkish brown. Disaster.Not at all happy. Its going to cost a fortune in a salon to fix this mess. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not like the color!Please do not send any more product!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudith - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wow !This is the best hair colour I have ever used and I have been colouring my hair for 26 years. The colour does not fade it continues to look good months after it was applied....I have not recoloured every 9 weeks. In fact if it was not for the "silver" roots growing in I would not need to buy it again. Even my husband thinks it is great, pays me compliments that my hair looks so good ! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Very user friendly.Easy to follow instructions and the sticker that comes with the instructions makes it very easy to pin up the instruction leaflet to a mirror or shower cabinet so they are easy to view and follow whilst using the gloves for the application process. Very simple but brilliant idea. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wonderful product!!This was such an awesome and easy product to use. The color was exactly what I was hoping for and stayed a lot longer than the L’Oréal product I was using before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved everythingIt waa easy to use. Love the color. Hasn't faded as quickly as store bought 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved itI can’t believe how easy this was- I did have a friend coaching me through it but still I can’t believe how well it covered all my bleached ends and how NATURAL it looks. 10/10 would recommend and use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice!Color is just right. Not brassy or unnatural. Covered even my resistant greys! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |