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Color Set
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66,689 Verificado Comentarios de clientes |
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Color was wrongMy color was too light it did not match my dark brown hair had to go out and buy a color to fix it. I don’t know what happened the dark chestnut color matched before. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeanne - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Color was darker than I wanted.Was excited to try product but was so dark, almost looked black. Was not happy at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelody - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Very disappointed- Gave eSalon 2 triesI understand that color is not always easy to get right the first time so I have eSalon 2 times with my color. I provided photos, details, and phone consults and I was ultimately disappointed with the results. I ended up back with Féria to fix the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
PERFECTLY MATCHED!! FIRST TIMER DOING GRAY ROOTS AND FADED ENDSI don't have enough space for all the positives; my color is PERFECT; the directions are CLEAR; I ordered my first kit too close to my last color application and communicating via email with my colorist, my 2nd kit was REFUNDED and now I'm on the correct schedule, no fault of eSalon. The formulation DID NOT BURN my scalp-color sessions at the salon used to be torturous because my scalp would burn and itch. NOW I'M FREE TO COLOR WHEN I WANT, WITH NO BURNING AND A FLUFFIER WALLET!!!! Happy, happy, happy. -Cheryl L. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!I've used at home color many times but this is by far the best I've ever used. The color is perfect for me and it covers my gray as good as salon color...just costs less! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I highly recommend esalonlove the color and it was so easy to put on my hair. and they sent everything that you needed to color your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GorgeousMy color covered all brassy highlights and gray! Absolutely beautiful!! Highly recommend. Color is perfect!!❤️❤️❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this!This is so much better than the store bought color! Seems easier on my hair, I don't notice the damage. The colorist gets everything perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best color ever!What an amazing color. I am so happy that I gave eSalon a chance! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Grey coverage lackingThe color was nice. I love the kit and friendly instructions. I left the color on as prescribed after timing application and everything as recommended. My greys were visible just a couple/few days later. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |