66,689 Verificado Comentarios de clientes |
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Absolutly amazingMy hair is quiet long and I still didnt even finish all the colour that was in the bottle. I loved that while applying it it didnt smell like anything. Its just fantastic to apply and the result just speechless! Absolutly in love with the colour. 😍 Can only recomend Esalon for its fantastic hair coulour 👍🏻 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Well doneWonderful color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Color is rich brown, not brassy and perfectly toned with my skin. love, Love, LOVE! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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wow, the compliments..i love my custom colorI have received the most compliments on my hair color from customers at my work as well as from family members..i will continue to purchase as long as this company is around..all around the best hair color product i have ever used!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great blendI use this for this for a root touch up. The color blends in perfectly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom color set.3 great products for a very low price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dee Dee KComplete Kit ! Put together nicely , Color Great ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelia - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Second Attempt - A Bit Better than FirstHello Jennifer, Thank you for reformulating my initial color. I asked for better gray coverage. I compared the online notes from the initial color vs. the reformulation and both sets of notes (that I can see online) are identical. Should I expect to see a difference in the notes that refers to the better gray coverage? Regarding the results, this second time I used the bottle to apply the haircolor and not the brush/bowl method which I used the first time. I like the bottle application method better. After following the instructions, waiting the 40 minutes, then applying the leftover color to the ends during the rinse process, I am still experiencing a much darker result over the entire head than desired. I am not sure what additional adjustments can be made to the formula, the shampoo, the conditioner or to the method of application. What do you suggest? I would like to see if we can find something that works. Thank you and have a good day. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Christa.Thank you for sharing your review with us. For color adjustments simply give us a call at 866-550-2424 Mon-Fri 8am-6pm PT and Sat 9am-5pm PT. Additionally, you can click "Adjust Color" in your account to let your colorist know what you'd like. We have shared your feedback with your colorist, and they will be in touch with you shortly! |
TesterSuper! Cependant, les cheveux ne sont pas sec, sèche très vite et j'ai la sensation de cheveux gras. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHoustin - Merci beaucoup d'avoir partagé vos commentaires, nous nous efforçons toujours d'améliorer nos produits et votre contribution compte vraiment pour nous ici à eSalon. Nous sommes désolés d'apprendre cette mauvaise expérience avec notre couleur. Ce n’est absolument pas typique de notre produit et nous prenons vos commentaires au sérieux. Nous voulons y remédier et nous vous contacterons sous peu. Ne vous inquiétez pas, vous êtes couvert par notre garantie de bonheur des couleurs et nous ferons tout en notre pouvoir pour le résoudre à votre place. |
EditedEdit: After a few days and in just the right light, I am finally starting to see the golden tones of my color, so I guess maybe it just takes time. I paid about 3 times what I would pay for store-bought color (which would have been acceptable with good results) and my hair looks exactly (I mean EXACTLY) the same as it did before I dyed it. Granted, I was going for subtle (but still visible) change. Sorry to say, I'm feeling a little underwhelmed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElisabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |