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LOVE my Haircolor!I have to say that even with the stain guard, this product does stain my skin a bit more than drugstore products I'm used to, but it also lasts longer, covers my grays better, and has so much dimension! I have very dark hair with a fair bit of gray in the front so it's tough for me to get a color result that's not matte dark brown but also doesn't turn brassy on the gray parts after a couple washes. This color does it. I get a full six weeks (maybe even seven!) before my roots are long enough to have to recolor, and at around the same time, the lighter hairs start to turn old-lady orange, but I get a full six weeks of great-looking brown color with gold highlights before that time comes so it's well worth it to me. This is definitely a great compromise between a cheap-looking drugstore dye jog and a too-expensive salon trip. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great Product - I am continuing my ordersThe only reason I gave 4 stars is my 1st color came in a little darker than I expected but all my reds usually do. I always have to go through 1 darker shade before the color specialist understands I want a lighter strawberry blonde. Otherwise the color turned out perfect for the shade they sent. The application process was easy. I recommend getting the toolkit with your 1st order. It helped me a great deal. The step by step sheet they provided me with times for each step was awesome. Forever I have always dyed my hair all over then let it set 45 min. Not with this product. It has you dye roots first, let it set... then your ends, let it set. Then use the rest of the juice and rub it all together and let it set again. then shower. The shampoo and conditioner they provide are great products. They also provided a stain prevention cream and a stain removal wipe. Oh and not to forget the gloves. And did they just throw them all in a box? No... they all came in their own separate boxes. Perfectly wrapped like packages. I was impressed. It was so professional. All for a low cost (well the kit was extra). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Like the colorI like the color but I feel like it doesn’t cover the grays to much. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Big miss on colourAsked for lighter and brighter...got dark and dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Maureen. We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Too darkI have medium brown hair. I’ve used boxed color for years with no problem until Claiirol messed up their formula. This color is too dark and too red. Help! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Pamela. We truly appreciate your feedback. Upon reviewing your account, we see that you are working with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Extremity DISAPPOINTED!The picture when I clicked on the color of my choice is no where near what I recieved!! All you did was darken my hair a shade. I asked for a red. It's just a darker brown, now my natural red highlights are died brown I absolutley hate it. I emailed you and recieved one back saying to send a message above so I replied along with a picture of my hair the color I want, which is what my hairdresser achieved in one session along with my natural hair pic and what I got from your dye so you can see where you went wrong. I haven't heard back. I will close this membership of you don't fix your mistake. I shouldn't have to pay for your mistake even if it was way less costly than going to my hairdresser. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Esther. We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
DisappointingI followed the steps completely and the hair color didn't end up being what I thought. It doesn't look like it changed at all. I was expecting something brighter and it ended up being a dull brown color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Gabriella. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointedI ordered the color to darken it up a bit and boy did it darken I went from having platinum blonde hair to brown I ordered dark blonde not brown...very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Bethany. We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good colorThe first time was great, nice color and it cover my grays pretty good but this time didn’t cover my grays at all 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Noemi! We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect Match!Perfect Results, Best Product on the market! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |