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Turned my brown hair redThe color turned my brown/dark blonde hair red. Bright red. I contacted customer service requesting to mitigate this asap and was told that my colorist would adjust my next order and if I wanted it sooner, I should change the delivery date. In my opinion, poor customer service. A corrective color should’ve been sent immediately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Leanne. We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Very disappointed!!!!Very disappointed once again hair is very brassy at roots! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Betty. We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Amazing ColorsI love how my hair feels, and have since I started using your color product. It is easy to use, and I have no complaints at all. I think I have been using this product for almost a year now. We have gone through several shade adjustments and I can finally say that my color is perfect! It is beautiful, vibrant and purple! I get more compliments on my hair now than I ever can remembering getting before. Everyone asks "who does your hair?". I answer "I Do!" The color lasts a long time with little fading. I have reorder ever 2 months and even right before its time to recolor, I get compliments. The hair highlights are light and natural. The highlights sparkle even in less bright settings. The color is just purple enough that people do a double take. I believe in this product. My hair is thinning as I age and there is no staining on my scalp, which unfortunately can be seen a bit more each passing year. I have recommended this product to friends and strangers when they ask "who does your color?" 115 de 120 personas encontraron este comentario útil. ¿Y tú? |
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BEST hair color product ever!EXCELLENT product...produces "natural" look, not an out-of-the box flat color and is extremely long lasting. Hair is shiny, rich and full of dimension. Also covers grays much more naturally and fully; again, long lasting in that regard. My personal selection in my first set ordered requires a bit of adjusting as per my preferences to not have too much dominance of the "accent" color, but that was based on my own initial selection and not the fault of my eSalon stylist. Great to work with a stylist who listens to my feedback and who will adjust according to my desired overall color and dimensional effects, with guidance and suggestions as needed. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Custom colourMy custom colour is amazing! The exact colour I chose and it covers beautifully. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LikedIt brings everything needed for beginners. Easy step by step. Not 100% grey coverage but the color looks really good. Will give them another try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorLoved the personal color my stylist mixed for me! It was perfect in covering my gray! Great shine and coverage! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I love my color! Everything I need is in the box and it is delivered to me, I love it!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing as always.Will never go back to Sally’s color. This stuff is the best I have ever used. And I’m so spoiled now having it sent straight to my door. Not only is the cover of grey awesome, the color it’s self was exactly what I wanted. Keep up the great work y’all! 💕 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to use and great color match!I am super happy with my entire eSalon experience! I used my first order two weeks ago and the color match was fantastic, I have been doing all over color and highlights in a salon for the last decade. I did the root only technique and it completely covered my grays and gave me natural highlights that blended really well with the rest of my hair. I missed a spot at the back of my head, I called to get advice and was sent a complimentary second order to redo the parts I had missed! Second time I got everything covered and avoided a 3 hour expensive trip to the salon. Highly recommend! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |