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Great ProductI like that you get good gloves to use and color help. Much better than store bought options!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!It's an great salon option 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!The color was EXACTLY what I was hoping it would be! I was so skeptical before it came; but, I was incredibly pleasantly surprised. I have been trying to get my girl at the salon to get my color to look exactly like this. I'm just shook. The salon had my hair too blonde which made it super frizzy. My hair is now smooth and beautiful. Thank you! Thank you! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Surprisingly Soft !!!I loved the way my hair felt ! I couldnt believe I just dyed it. My curly frizzy hair usually feels like straw the first week after dying. Really organic feeling products. I will stay a permanent client , especially once I get my custom hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color, but my hair says ouchSo, my hair was BAD. My roots were really grown out and my hair color was turning into a copper mess, so I knew it was time for a change. I planned on going to the salon, but grad school is not only taking my money, but also my time away from me. I decided that this was the next best thing. The positives, best website ever. I really felt like my hair was being taken care of by my colorist. The color matched for me was ideal. Also, 10/10 for packaging and cuteness. I felt like it was *made for me.* Customer service is on a whole other level. I was reading reviews, waiting for my package to arrive and noticed others said the dye made their hair feel gummy. I was told by customer service to prep my hair with a hair masque the night the night before. I followed those instructions and prepped my hair. BUT my hair was really left feeling thirsty and sad. As I was shampooing the color out in the shower, I said goodbye to multiple strands of hair that didn't survive the battle. A week later and my thick hair just feels dull. I was hoping I could rely on this service for all of my color needs, but I might be giving up. Don't get me wrong, the color is nice, but the damage is no good. :/ 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSydeny - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good Color MatchI have red hair which is very difficult to match. The color turned out great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolute color matchThis custom color is an exact match to my natural hair color. Red hair is not easy to deal with let alone match. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love that you can make the color ...I want. Not what a beautician wants me to have. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!Just need more stain remover 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A miss for meI used the light set along with a fall adjustment color this month and it was a miss for me. I have used your salon for quite a while and I expected much more than I received. Also... the pricing for the light set is considerably higher than it should be. The misses: Not enough color to do a full head of hair for a seasonal color adjustment. The light set needs to provide more detailed instructions and a better way to separate the pieces of hair that the light set was intended to be applied. Balayage for home colorists is not easy..... I needed more support/ direction from your salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMiki - Thank you for your feedback. We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |