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Custom Color Set
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67,063 Verified Client Reviews |
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Awful colour match.I ordered medium brown for my hair jt came out black. It is dreadful. I would not recommend this to anyone. It is cheaper than a salon for a reason, it’s is awful quality and it is not worth it 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Harriet! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back t you to help you further. |
Not a pleasant surpriseFirst of all it makes me angry each time, that the color is only for roots. I don’t want to do roots only, I do not have technique for that, it gets messy. Last two times I was starting with roots but ended with color on all hair. Although it was nice and I was happy, this time it went wrong. I don’t know how can this be same mix as always. My hair is dark and dull. I’m not sure this product is really for me. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Hanna! We are sorry for the inconvenience with your root application. Please check your emails, we just got back to you to help you further. |
Color CorrectThe color was the right shade, but there was not enough for my hair. Only roots were totally colored. Thumbs up for gray coverage. I need 2 boxes. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re so sorry to hear that your experience was not as expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Great customer service!I had a problem with a color. Wasn’t happy so I emailed eSalon. They immediately fixed it and checked back to make sure I was happy. So happy I found this company back in 2020. I have been using them since then on my red hair and I get compliments all the time. Anytime anyone compliments my hair I always tell them eSalon. 12 of 14 people found this review helpful. Did you? |
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Best color of allMy last hair dye from you, was the best out of all the dye I've gotten since I joined esalon!!! I loved my hair color n that's how I wanted my hair color all along!!! Please keep making the dye that last color you mixed for me!!!❤❤❤ Thank you!!!❤❤❤ 12 of 15 people found this review helpful. Did you? |
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Poor gray coverageI like it. non-burning, smell good but it did not cover all my gray. 2 of 2 people found this review helpful. Did you? |
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Hair colorThe hair color did not work for me. I requested that I have no red colors or red colors in my hair after. I dotted and the only colors that Came up was. Was auburn 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouis - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Rich warm colorI have been using e- salon color for a while now. Before I was using Madison reed. After the pandemic, they got stingy with the accessories they would normally send & sloppy with the packaging, so I decided to try e- salon. I am very happy I did! I love that they are so concerned & helpful when mixing your personal hair color. I had been using one with a different tone to it but wasn't really happy with it. They asked many questions & had me send them pics so they could see what I was trying to describe. Well I asked for a different color tone & they got it exactly right! I love my new color! And it is so easy to use. My hair is pretty short so it only takes 10 minutes to put on. The kit they send is so neatly packed & they personalize it with my name on it. Those personal touches mean alot to me. I would highly recommend anyone to try them! Their price is reasonable & worth every penny! 19 of 22 people found this review helpful. Did you? |
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I was hestitate but went for it.I was so happy with my first order. When it arrived and said black I waited 3 weeks before using because I usually do my hair dark brown and was afraid to go black. To my surprise it was just a perfect color and plenty color for my long hair with some left over. 4 of 4 people found this review helpful. Did you? |
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It is perfect 🙂I’m so happy with your product. I’m loving my hair color and that it arrived exactly when I needed it, THANK YOU 😊 10 of 13 people found this review helpful. Did you? |