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Color Set
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66,713 Verificado Comentarios de clientes |
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First time at home!Absolutely love love love my color. A friend helped me with the color package because I was very nervous about doing this at home. It was very easy and the color was better than I expected, just like a salon color. My hair feels soft without the residue. Glad I listened to a nurse practitioner at work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just what I’ve neededThis is the perfect color, and the perfect amount for my hair length. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just BrownI was hoping for some more purple - what I got was basic brunette. I am excited to try my next application after requesting more purple be added :) Everything else is awesome!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandace - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color match!!This is the 3rd kit I received. The color had to be tweaked a few times and it now matches my natural color perfectly! Great gray coverage and easy to apply. The only downside is that the odor is really strong in the shower when you are refreshing the ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColoringLeave my roots red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color but didn't cover my graysMy grays need extra time and need to be under the dryer. I thought I'd give this a shot to save money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Adjusted root color is perfectI had my last order come out too red and my colorist changed the color for me. It is perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GoodI would like it to be slightly darker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was a horrifying experienceI’ve colored my hair at home many times. After doing everything as per the instruction I stood in my shower 40 minutes and it still would not come out of my hair. I totally freaked out. Thick gel on my scalp and in my hair. Please cancel me right away 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelodie - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
too darkit was to dark 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRonetta - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |