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Color Set
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67,063 Verificado Comentarios de clientes |
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TopHeute erste Bestellung erhalten. Tolles Set. Tolle verständliche Anleitung, Haare super weich nach der Behandlung. Muss mit meiner perfekten Farbe noch ein bisschen schauen, da von blond (Friseur) auf braun selbst gefärbt. Bin Anfänger bei sowas und vielleicht nicht alles getroffen, dafür trotzdem tolle Abdeckung meiner grauen Haare ( die ich natürlich selbst vielleicht nicht überall getroffen habe, das liegt aber nicht an der Farbe)🤣 richtiger Vergleich natürlich erst nach einiger Zeit möglich wegen auswaschbarkeit oder farbveränderung nach Erstfärbung. Bin gespannt. Danke auf jeden Fall ❤️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GO TO MADISON REED INSTEADThis was the 2nd chance I gave to ESALON. The 1st one- wrong color, covered only a few grays & FRIED MY SCALP. They gave me a refund & sent a new kit - which I appreciated however- same experience!! This time it fried my hair!! The only other time this has happened is when I bought some dye from store that only costed $2 so obviously esalons quality is that of a 2 dollar box of dye! At Madison Reed you get dye that’s far superior for the same price 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good product but I didn’t want a monthly subscriptionI wanted to try this product but I only wanted a one time purchase. Though it’s a good product and easy to use and I would buy again, I’m planning on going back to my hairdressers and I didn’t want a monthly esalon subscription. My plan says it’s off but esalon are still trying to take money out of my account hence the 3 stars and so far I’ve not been able to find a way of being able to contact them about this matter. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntonia S. - Thank you for reaching out! I am really sorry for the confusion. There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you have 20% off on every color set. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not satisfied with productColor was way too light, so had an orangish hue to my roots, and my gray wasn't covered, especially in hairline. Not happy with this purchase 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Michelle, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nicht gutFarbe wurde von Ihnen geändert und ist sehr dunkel. Steht mir nicht. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilke R.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Stop trying to charge meStop trying to charge me I have canceled 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. We can confirm you had a second account that had an active Color Plan, but not to worry, we have turned that Plan off so no future orders will be shipped out. Please let us know if there is anything else we can do to help! |
Did not cover Greys or lightenThis tone was not remotely a level 6-7. My hair is maybe a level 3 after colouring. It did not cover any of my greys at all. I also got hot roots. My roots seemed to be the only thing that processed and they had more brass than violet. All in all very disappointed in this ton on my virgin hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Danielle, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Déçu ne couvre pas les racines2 eme achat, je pensais que lors du 1er j’avais mal appliqué mais sur le 2eme cela fait pareil. Mes cheveux blancs ne sont pas couverts. Je suis très déçue. C’est vraiment dommage car la couleur est vraiment bien et les kits très pratique et complet. J’avais vraiment envie que cela fonctionne. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmandine L. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration ne répondent pas à vos attentes. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. À très vite ! |
Incredible results!!I was really nervous about dyeing my own hair as I've only ever had it done at the salon before but oh my gosh the results are amazing! No weird lines in my hair or hot roots and the colour is exactly as I wanted. Definitely recommend uploading a photo of what you want because my colour set was perfect. It takes time to do it yourself but I'm a shift worker a find it difficult to book hair appointments and this ended up saving me a lot of both money and time 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Custom colourLove these products. Hair feels great after ise 2 de 2 personas encontraron este comentario útil. ¿Y tú? |