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Color Set
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66,934 Verificado Comentarios de clientes |
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Loved the color but didn’t get 100 % gray coverageI really like the color selection we made for my hair and how it looks and also I am very impressed with the customer service at eSalon, however, I didn’t get 100% gray hair coverage, which is what I was really looking for and the reason I came to eSalon. When I told my colorist about the lack of gray coverage at my first application of the product, he immediately offered another kit with a modification at no additional cost. So I am please that they are trying to help me get the gray coverage I want and need. I won’t know until another 4 weeks when i try the modified product. I will make a post update when this happens to comment in the results. If I get the gray coverage I want I will continue with eSalon. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match the very 1st timePeople have commented on my color but have no idea its not natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColoringStill tweaking the color a bit. Loving the coverage and the ability to do it myself. It’s on my time schedule and I am able to do it myself. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colour but irritating my skinThe colour is very nice, unfortunately it was agressive for my skin, really painful to keep it on my head, so I don't think I will buy it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSilvia - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
my first colori don't like it...its too dark,dosn't look a violet its a black color 😞😞😞😞 i'm so disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLucero - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
I wanted to love itUnfortunately I wasn't able to love my color and ultimately cancelled my account. After coloring, my hair became extremely dry and frizzy. The color faded very quickly (about 3-4 washes) within 2 weeks time and the color barely adhered to my roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYolanda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I criedOmg I have tried so many hair dyes in shops and tried bleach but nothing made my hair the a shy colour I wanted. Seen esalon advertised on Facebook and something told me to give it a go so I did it. It arrived at my house in a cute box, easy to understand, got on with it as I was washing it out I thought please work or i might aswel give up. I then dried my hair looked in the mirror I cried it's the colour I have been wanting for years. I can't thank esalon enough you have made me so happy. 59 de 62 personas encontraron este comentario útil. ¿Y tú? |
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Well, I was pretty skeptical...I have ALWAYS gotten Aveda color, but we moved away from my stylist and they are so difficult to find... and SO expensive. So I gave esalon a shot... just finished my first color and WOW! My stylist nailed it... I misunderstood a few directions for the shower part and could have used a 3rd set of gloves, but the color is perfect and my hair looks professionally done. My friend even asked if I got low-lights! Not on purpose, I said! So thanks, esalon! You’ve got a customer... now if someone could show me how to cut my own hair! 47 de 50 personas encontraron este comentario útil. ¿Y tú? |
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SuperLast color changes made a great difference. I love the new color. My hair is so soft and more manageable. Thank you esalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great ColorRequested changes and the new color was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |