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Custom Color Set
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67,063 Verified Client Reviews |
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Simply awesome.I discovered this two months ago and I hope I can always afford to buy. (It is 𝒏𝒐𝒕 overly expensive - I'm just poor☺️) 10 of 14 people found this review helpful. Did you? |
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Great colourThank you! 8 of 11 people found this review helpful. Did you? |
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Blue black awesomeMy first order got lost from the post office. I made a report and my color was resent. I got my color and followed the instructions and wooow...I'm impressed. I got the blue black. I love it. Will repurchase. Will tell everyone. 0 of 0 people found this review helpful. Did you? |
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Second Time's the Charm!Ordered the first time, and got an email saying I chose a color that would be too light, so they chose a darker color for me, with the promise of if I didn't like it, I would get a new color for free. My color likes to pull a lot of red when colored, which I had stated, and I have a lot of grays. My first color was more coppery than I had hoped, and my grays didn't get covered well. My stylist adjusted my color and it is GREAT! The copperyness was taken away, and my grays were almost completely covered, and it so closely matches my natural color. I don't think I'll ever go back to the dye I used before. I love having it shipped right to me and I love that I was listened to. At first, I wasn't sure since they changed the color I had chosen, but it actually felt like they were looking out for me and what is best for my hair. I'm also a bit messy when I do it, and I use the stain guard, but still kind of get it everywhere. I love the stain remover, but it also doesn't seem to stain my skin. I also love that I don't have to worry that I'm going to run out of the dye before getting all of my hair (I have very thick hair). I am so happy, I keep staring at my hair whenever I can! 0 of 0 people found this review helpful. Did you? |
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Grey's did not takeAfter only two weeks, my greys turned red rather than staying brown. I have lots of grey at my part and I used the special pre-color spray for the grey hair. At first, I loved the color, but it didn't last at all. I am extremely red at my part. I have only used the product once and loved the texture of my hair, but the color needs to last longer. I will try it one more time to see if it will last longer next time. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad cover, messy application and lots of waste. Not vegan either!I was initially happy with this because I loved the colour but now that my hair has settled I definitely think my roots look darker. I followed the instructions and did the root section first but actually I wish I hadn’t as I’ve never had this problem before with home dyes. I feel like I need to dye it again now but I don’t want to hurt my hair with the extra dye. It was also incredibly messy! The shower unit was covered due to the last stage of pouring the colour over at the end. Oh and there was a lot of waste!! I have long hair but I had well over half a bottle of each colour left (I actually wish I just used the roots colour on the ends and saved the other bottle for a second dye). I was annoyed to see this product had silk in it, my fault for not double checking it was vegan but silk is such a cruel ingredient, I appreciate you have a peta certification but I don’t see the need for such a cruel ingredient when there are so many vegan alternatives. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Megan! Thanks for stopping by. We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Not impressedThis dye did almost nothing for my grays!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I'm a lifer to E SalonThe products are very well packaged, with great easy-to-follow step-by-step instructions and as for the little sticker in the box, brilliant idea. When you set up before colouring your hair it feels like you're having a day at the salon everything your need in one nice box. I've been struggling with my grey roots for the last 3 years or so and used store-bought dye which worked but I felt I was still fighting my roots within a couple of weeks. I decided to give E Salon ago. They have nailed my hair colour and I couldn't be happier. My first order was a good colour but I wanted just a hint of red so I sent my instructions to the colourist and she or he got it spot on. Whoever you are thank you so much. I hope whoever is reading this that you have the same good experience as I did, I won't be buying hair colour or products from anywhere else. Go ahead and give ESalon a whirl. 10 of 12 people found this review helpful. Did you? |
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FadingColor fades within days showing grey. If I wasn’t grey I would like the product 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJoanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I did everything per instructions and didn’t cover my grayWas really excited to color my hair but even following to directions exactly looks off and it did not cover my gray 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - We’re sorry to hear that you were unhappy with the results of your custom color. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |