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Custom Color Set
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66,934 Verified Client Reviews |
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Color is great.The color is exactly what I wanted, however, it is very flat and the ammonia was very strong. 0 of 0 people found this review helpful. Did you? |
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Custom hair colirNot able to get color light enough 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not satisfiedit did not cover my few gray hairs. Also, not sure if two bottles was enough since my hair is very thick 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNoreen - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Loved the pack, hated the colourWhen the box arrived I was very excited. It comes with everything you need and more to colour your hair well. However the colour I was sent was much darker than what I wanted and whilst it has covered my greys, it is far too dark. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElla - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shades of Orange Instead of GoldThe color I ordered was called "Warm brown". The instruction insert stated it was brown mixed with some gold tones. What I got was an auburn/orange. Roots are hot (brighter than the rest). I considered calling in sick to work this was so bad. I will say when I called the helpline they were great. They're rushing an ash brown to counteract the color. I really liked the packaging and the shine and feel of my hair. That said, I wont be doing this again. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom colorI choose my color and was shown what it would look like and I loved it and was so excited to have it put on today by my niece who is a PROFESSIONAL STYLIST. But when all was said and done, it was this bright coppery RED. It was suppose to be dark blonde w/copper & gold. To say the least RED is not even close to DARK BLONDE. So no, I do not wish to do business with you any longer. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsColleen - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
NiceNice product, packaging was lovely and easy to use. However it's not the colour I was hoping for but hair feels fantastic. Hopefully next time it will be better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverage didn’t lastI love the color but the gray coverage didn’t last long at all with this shipment. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Excellent product!This is my third time using esalon and I am extremely pleased with the results. Everything from ordering, requesting colour changes, a consultant on hand to the timely delivery which arrives in a lovely packaged box with full instructions and all you need for a professional dye job at home! This product is absolutely worth the money not just for the above reasons but for the end result - soft, shiny locks to the exact colour you requested. I have had lots of compliments on my hair with people asking which salon I went to. They were shocked when I told them I did it myself! I have since recommended esalon to numerous people who are all thrilled with the results 😊 Having been a fan of supermarket bought home dyes I can honestly say that I will always now use and recommend esalon for the coverage it gives to greys, the length of time this coverage lasts (5 weeks vs 3 weeks), the ordering service, the consultations and value for money 0 of 0 people found this review helpful. Did you? |
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The hair color is the best I've ever usedI have been coloring my hair since 1989 And this is the best hair color i have ever used it last a long time covers gray complety i love it i will be using this from now on 0 of 0 people found this review helpful. Did you? |