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Color Set
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66,934 Verificado Comentarios de clientes |
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So darkI talked with my colorist, we agreed on going lighter to darker SLOWLY. She says dark blonde. I am thinking more light or medium blonde I looked up dark blonde and said ok. I colored my hair and this is the darkest blonde I ever seen. It is brown. My hair feels great but not use to going so dark so fast. I am 60 and was told don't go darker because it pulls your face down and you look older. Idk but all in all great product but drastic change. I need highlights now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacklyn- Thank you for reaching out. We are sorry to hear that your color came out darker than you were expecting. It appears that we lightened your original selection of Medium Brown to Dark Blonde after your color consultation. We're sorry to hear that this color is too dark for your preference! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. Thanks for choosing eSalon! |
Color a litle darkI like that i can choose when i can get my color sent to me. My color was pretty dark this time. I would like for it to be a little lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIrby - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
So soft!My hair normally feels a little plastic-y after colouring but with this colour it is just so soft and lovely. I love the colour too although I do need to adjust it slightly but that is my fault for not understanding what I was after on the firt try. Can't wait for the next one! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better then I expected!!My hair came out like I did it in the Salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorMy color lasted 4 weeks...not happy 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for your feedback. We’re sorry your recent order didn’t provide the coverage you expected. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you. |
Didn't come closeThe color isn't even close to what it's supposed to be at all. Very unhappy. Have to buy stuff to fix it. Didn't cover my greys and came out bright red and 2 different colors for the roots and ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color was a little better but still darkThe only negative I would have to say is the grays on my hair discolor very quickly with this hair color. Need to design a hair color that is resistant to gray 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My hair color is exactly my natural hair colorI am not interested in your products. Please take me off the membership. I wanted a extreme change and all I got was my natural hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Custom color setThis did not work for me. It did not cover my grey well and I did not feel my color looked like the color I ordered. I would like to discontinue the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBarbara - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good productLike the product - but the color doesn't seem to get past red or strawberry blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJolene - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |